Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Clara I E Strydom (Clarissa) Strydom

Operations Services Manager
Bryanston

Summary

Encouraging manager, recognizing the importance of maintaining strong relationships with colleagues, vendors and clients. Dedicated to contribute to the success of the company by implementing and improving processes in order to achieve company goals and to ensure exceptional service delivery and customer retention. Cultivating collaboration with other departments to align team operations with overall business objectives and strategy. Constantly monitoring team productivity and profitability and to achieve positive growth.

Overview

24
24
years of professional experience

Work History

Operations Services Manager

LSPINC
Johannesburg
10.2020 - Current
  • Managed a team of Sage300 Payroll and HR consultants, Technical Consultants as well as the Project Management Team
  • Implemented new processes and continuously assessed processes to ensure optimal utilization of resources
  • Fostering Vendor relationships and vendor relationship management
  • Client Relationship Management

CBM & Branch Manager (Johannesburg)

Sage VIP
07.2006 - 09.2020
  • Managed a team of Sage300 and Cobol consultants
  • Overseeing the Johannesburg Branch consisting of a second consulting team & Manager, Training Team as well as Payslip Dispatch Team
  • Measuring Branch profitability and productivity

Consultant

Sage VIP
08.2000 - 06.2006
  • Implementing various Sage VIP products, ensuring customer requirements are met within budget and pre-defined timeframes
  • Providing system support to client base and fostering strong client relationships

Education

B.Admin (Hons) - Business Administration

University of The Free State
Bloemfontein, South Africa
04.2001 -

Sage300 Payroll -

Sage VIP
Pretoria
04.2001 -

Sage Payroll And HR (Cobol) -

Sage VIP
Pretoria
04.2001 -

SAS Programming Course -

PQ Academy
Midrand
04.2001 -

High School Diploma -

C&N Sekondere Meisieskool Oranje
Bloemfontein
04.2001 -

Skills

Strong leadership skills

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Accomplishments

Achieving TOP 5 consulting recognitions on a regular basis (SAGE VIP 2000 -2006)

SAGE VIP Manager of the Year (SAGE VIP 2015)

SAGE Business Unit of the Year (SAGE VIP 2015)

Timeline

Operations Services Manager

LSPINC
10.2020 - Current

CBM & Branch Manager (Johannesburg)

Sage VIP
07.2006 - 09.2020

B.Admin (Hons) - Business Administration

University of The Free State
04.2001 -

Sage300 Payroll -

Sage VIP
04.2001 -

Sage Payroll And HR (Cobol) -

Sage VIP
04.2001 -

SAS Programming Course -

PQ Academy
04.2001 -

High School Diploma -

C&N Sekondere Meisieskool Oranje
04.2001 -

Consultant

Sage VIP
08.2000 - 06.2006
Clara I E Strydom (Clarissa) StrydomOperations Services Manager