Clara Chiti
Clinical Officer
Sandton
Summary
Accomplished Clinical Officer with a proven track record at Meryberg Hospital, enhancing patient care through strategic planning and cultural awareness. Expert in diagnostic techniques and patient relationship management, I significantly improved patient satisfaction and outcomes. My approach integrates therapeutic techniques with empathetic patient education, fostering recovery and well-being.
Community-oriented Officer comfortable working in high-stress situations and coordinating emergency responses. Seasoned team leader with unrelenting dedication to keeping community safe and secure. Proactive about using proper protocols while on duty and interacting with community contacts.
Committed public servant displays sound judgment under pressure in life-threatening and emergency scenarios and situations. Watchful and diplomatic professional preserves public safety, fights crime and prevents loss of life. Recognized for heroic acts and police duty excellence.
Overview
6
6
years of professional experience
Work History
Clinical Officer General
Meryberg Hospital
06.2021 - 08.2024
- Assisted patients with basic care needs.
- Increased patient satisfaction with thorough assessments, clear communication, and empathetic bedside manner.
- Diagnosed and treated patients suffering from chronic conditions.
- Participated in quality improvement initiatives to optimize clinical processes and enhance overall patient care standards.
- Streamlined clinic operations, implementing efficient scheduling and documentation practices.
Clinical Officer General
Nchanga Health Centre
01.2020 - 04.2021
- Streamlined referral processes for specialty services, ensuring timely access to necessary evaluations and treatments for patients.
- Conducted detailed patient assessments to identify symptoms and accurately diagnose conditions, leading to more effective treatment plans.
- Improved patient outcomes by developing comprehensive care plans tailored to individual health conditions.
- Conducted comprehensive risk assessments for surgical procedures, minimizing complications and improving patient safety.
- Facilitated recovery, providing personalized rehabilitation advice and follow-up care that improved patient quality of life.
- Prescribed medications and therapies to improve patients' health and well-being.
- Educated patients and families on health conditions to raise awareness.
- Delivered high-quality patient care by conducting thorough assessments, developing treatment plans, and providing ongoing therapeutic support.
- Advocated for patients within the healthcare system to ensure access to appropriate resources and services when needed.
- Developed tailored treatment plans to address the unique needs of each patient and promote optimal recovery.
- Built solid understanding of individual patients issues through analysis of speech and hearing evaluations.
- Diagnosed and treated patients suffering from chronic conditions.
- Provided patients with detailed information about symptoms, causes and treatment expectations.
Antiretroviral Therapy (ART) Clinician
Ministry of Health Kabundi Clinic
07.2018 - 12.2019
- Delivered high-quality patient care by conducting thorough assessments, developing treatment plans, and providing ongoing therapeutic support.
- Advocated for patients within the healthcare system to ensure access to appropriate resources and services when needed.
- Developed tailored treatment plans to address the unique needs of each patient and promote optimal recovery.
- Increased patient satisfaction scores through empathetic listening, clear communication, and timely resolution of concerns.
- Participated in case reviews with multidisciplinary teams to discuss complex cases and develop collaborative solutions for individualized care plans.
- Established appropriate course of treatment and implemented interventions.
- Provided supervision to interns and practicum students during their training rotations in the clinic setting.
- Served as a mentor to new clinicians, providing guidance on techniques, documentation standards, and ethical considerations in practice.
- Reviewed outcome measures data regularly to identify trends and modify treatment approaches accordingly for improved clinical results.
- Developed educational materials for patients and families about various mental health conditions, treatment options, and coping strategies.
- Reduced hospital readmissions with comprehensive discharge planning and follow-up care coordination.
- Collaborated with primary healthcare providers to ensure seamless integration of mental health services into overall patient care plans.
- Maintained up-to-date knowledge on industry best practices, attending conferences and participating in continuing education opportunities.
- Enhanced interdisciplinary collaboration for better patient care through effective communication and teamwork.
- Improved patient outcomes by implementing evidence-based clinical practices and interventions.
- Diagnosed and treated patients suffering from chronic conditions.
- Created and implemented treatment plans intended to address speech and language issues in collaboration with other clinical professionals.
- Provided patients with detailed information about symptoms, causes and treatment expectations.
- Conducted group therapy sessions to facilitate skill development, coping strategies, and emotional processing among participants.
- Implemented crisis intervention strategies when needed, ensuring immediate safety measures were in place for at-risk patients.
Education
Associate of Science - NURSING ASSISTANT
MANSFIELD UNIVERSITY
LUSAKA 10-2022
Associate of Science - MEDICAL SCIENCE
ZAMBIA ROYAL MEDICAL UNIVERSITY
LUSAKA-ZAMBIA06-2020
Bachelor of Science - Mgt Of HIV/AIDS
Chainama College of Health Sciences
Lusaka Zambia 08-2019
Skills
Strategic planning
Timeline
Clinical Officer General
Meryberg Hospital
06.2021 - 08.2024
Clinical Officer General
Nchanga Health Centre
01.2020 - 04.2021
Antiretroviral Therapy (ART) Clinician
Ministry of Health Kabundi Clinic
07.2018 - 12.2019
Associate of Science - NURSING ASSISTANT
MANSFIELD UNIVERSITY
Associate of Science - MEDICAL SCIENCE
ZAMBIA ROYAL MEDICAL UNIVERSITY
Bachelor of Science - Mgt Of HIV/AIDS
Chainama College of Health Sciences
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