Claire Van Deventer

• Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
• Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
• Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
• Mentored junior staff members, helping them develop their leadership potential and advance in their careers.

• Participated in organizational events as needed, showcasing professionalism while promoting company values.
• Served as a primary point of contact for the CEO''s direct reports, assisting them with their requests or directing them to appropriate resources.
• Prepared executive presentations, reports, and meeting agendas to support decision-making processes.
• Assisted in developing comprehensive briefing documents before important meetings, ensuring the CEO was well-prepared for every discussion.
• Handled sensitive information discreetly while maintaining strict confidentiality protocols.
• Coordinated events, prepared agendas and managed schedule for CEO.
• Facilitated a well-organized office environment by maintaining filing systems and overseeing office supply inventory management.
• Promoted a positive company image by representing the CEO at events, meetings, and conferences.
• Monitored industry trends and competitor activities to keep the CEO informed about relevant developments in the market.
• Coordinated executive team meetings, ensuring all necessary materials were prepared in advance for effective discussions.
• Managed special projects for the CEO, achieving desired outcomes within specified timeframes.
• Supported strategic planning efforts with thorough research and data analysis presented to the CEO.
• Ensured timely execution of projects by coordinating with cross-functional teams on behalf of the CEO.
• Planned business and social itineraries by managing personal calendar using Word and Excel Packages.
• Handled confidential and sensitive information with discretion and tact.
• Screened calls and emails and initiated actions to respond or direct messages for managers.
• Screened calls and emails and responded accordingly to support executive correspondence.
• Answered high volume of phone calls and email inquiries.
• Facilitated training and onboarding for incoming office staff.
• Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
• Screened personal and business calls and directed to appropriate party.
• Coordinated events and worked on ad hoc projects.
• Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
• Enhanced CEO''s productivity by managing schedules, appointments, and travel arrangements.
• Answered incoming phone calls and emails, and presented urgent requests for timely response.
• Streamlined communication for the CEO with internal and external stakeholders through efficient correspondence handling
• Tackled special projects such as weekly newspaper adverts

to meet tight deadlines.

• Promoted team productivity by keeping supplies organized and well-stocked.
• Filed paperwork and organized computer-based information.
• Created and managed office systems to efficiently deal with documentation.
• Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.