Cinisile Mathonsi
Business System Analyst
Centurion
Summary
I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I seek to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Business Systems Analyst
Boxfusion
Centurion
02.2020 - Current
- Organized system operating procedures to strengthen controls.
- Identified needed business improvements and determined appropriate systems required to implement solutions.
- Tracked feedback at all levels and researched resolutions for common concerns.
- Helped deploy system enhancements to improve field operations.
- Collected, defined and analyzed business requirements.
- Assessed business requirements to create focused solutions.
- Trained business personnel in use of systems.
- Developed diagrams to describe and lay out logical operational steps.
- Enhanced interfaces to promote better functionality for users.
- Consolidated business rules for system enhancements.
- Provided client support for newly developed software applications.
Education
Diploma - Information Communication Technology
University of Mpumalanga
Mbombela, Mpumalanga 01.2017 - 12.2019
Advanced Diploma - Information Resource Management
University of South Africa
Pretoria, South Africa 01.2022 - Current
Certificate - Business Systems Analysis
University of Cape Town
Cape Town, South Africa 01.2023 - Current
Skills
Personnel training
Research and analysis
Agile expertise
Production support
Solution testing and implementation
Documentation abilities
Requirements gathering
Technical Analysis
Multitasking Abilities
Analytical and Critical Thinking
Active Listening
Teambuilding
Report preparation
References
Dimakatso Masetlane: 0834013213
Glen Mogane: 0828448959
Timeline
Certificate - Business Systems Analysis
University of Cape Town
01.2023 - Current
Advanced Diploma - Information Resource Management
University of South Africa
01.2022 - Current
Business Systems Analyst
Boxfusion
02.2020 - Current
Diploma - Information Communication Technology
University of Mpumalanga
01.2017 - 12.2019