Cindy Zoe Wiehahn

Working with VIP clients or talent on TV Commercials

• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our production and services.
• Identified needs of clients promptly and efficiently
• Approached clients and engaged in conversation through use of effective interpersonal and people skills.
• Recognized by Production Company for providing exceptional client service.
• Personal Shopper.
• Booking of restaurants and assisting in choice of activities in free time.

• Provided a range of support & services for HNW clients in their homes, NDA signed.
• House management: managing staffed households, providing instruction, rosters and arranging payment.
• Organized and maintained household inventory records, including supplies and equipment
• Negotiated with vendors for maintenance, repair, and cleaning tasks.
• Performed calendar management and scheduling of appointments for members of the client and family members
• Greeted visitors in a professional manner and provided assistance with inquiries
• Supporting clients with personal needs, running errands
• Established standards for cleanliness, hygiene, and orderliness throughout the house.
• Cooked family meals when required
• Animal care including companionship and daily walks, proving fresh food and water, assisted transporting pets to vet when needed

• Led and managed a team of 38 staff across QSR
• 360 management-recruitment, disciplinary & exits, performance management
• Provided continued training according to Franchisor manual and protocol
• Franchisor prescribed menu and execution, product procurement & managed relationship with suppliers, ensuring timely deliveries of products or services.
• Health, safety and cleanliness as prescribed by Department of Health

• Created a unique shopping experience for customers by providing personalized service.
• Organized and scheduled staff to maximize efficiency in the store.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Assisted with purchasing decisions based on customer demand and current market conditions
• Performed daily operations such as opening and closing the store, cashiering, stocking merchandise.
• Resolved customer complaints in a timely manner while maintaining a positive attitude

• Travel Management-manged extensive international travel bookings, hotel accommodation, visas, flights, chauffeurs for airport pick up.
• Had an extensive list of exclusive hotels & restaurants, arranged accommodation and special requests, secured restaurant reservations & ensured that all requirements for principal and guests were appropriately managed
• Full management of holiday requirements and activities
• Expense management for all household and entertainment purchases and reconciliations
• Full responsibility for managing 4 properties (South Africa & Greece) Managed household staffing team & ensured properties were prepared for principal or guest arrivals
• Responsible for procurement of household items (ornaments, linen,kitchenware etc) together with managing any internal refurbishment projects, liaised with architects & designers
• Cooked family meals
• Secured and sourced full range of household services with various vendors
• Concept to execution of all events held on properties ensuring all guests were warmly welcomed, included all personal touches
• Accompanied principle on international trips including yachting holidays

• Coordinated travel arrangements for models attending shoots.
• Provided guidance on grooming techniques and styling advice to models.
• Attended meetings with potential clients to discuss requirements for upcoming projects.
• Managed daily operations within the agency.

• Used strong negotiation skills to obtain top-notch bookings.
• Negotiated between talent and various agencies for contractual arrangements.
• Collected commissions or other payments according to contract specifications.