Cindy Jennifer Phiri

Work History

Sandra

Offered companionship and kindness to elderly patients.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Maintained clean, safe, and well-organized patient environment.
Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
Provided safe mobility support to help patients move around personal and public spaces.

Impala B/B

Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Promoted a safe work environment by adhering to health and safety regulations while performing duties.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.

Big 5 Supermarket

12.2016 - 12.2016

Completed daily tasks accurately and on-time to support shop needs.
Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
Provided excellent customer service, promptly addressing inquiries and resolving issues.
Checked incoming orders and organized new stock.
Contributed to team success by supporting colleagues during peak periods or staff shortages.
Assisted customers in locating items, ensuring a positive shopping experience.
Organized shelves to remove slow moving items and add new merchandise.
Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
Collaborated with team members to achieve overall store goals and objectives.
Greeted customers entering store and offered assistance with requirements.
Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
Helped managers with daily checklists and last-minute requirements.
Remained calm and composed in tense situations involving angry or upset customers.