Crossfit
Cindy Van Heerden
Technical Sales Representative
Boksburg
Summary
Friendly and outgoing individual with a passion for business. Honed excellent communication skills to establish strong relationships with clients, colleagues, and suppliers. Over 7 years of experience as the owner and manager of 'Cutting Edge' hair salon, bringing valuable business expertise. Energetic Sales Representative with a proven track record of identifying prospects and converting leads into loyal customers. Superior communication skills, deep understanding of client needs, and impressive sales closing rates consistently contribute to surpassing sales, revenue, and profit goals. Recognized for creativity and resourcefulness in achieving exceptional results.
Dynamic individual with hands-on experience in Tehnical Sales and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
18
18
years of professional experience
1
1
Language
Work History
Technical & Marketing Sales Representative – North west (Mining)
Oriental Rubber Industry
05.2024 - Current
- Conduct site inspections and belt audits to the Customer
- Standby for Customer support and value-added services
- Executed breakdowns
- Manage all sales and logistics off conveyer belts
- Analyze Customer needs and recommending conveyer belt products
- Discussing products with Customers and explaining technical concept simply
- Exceeded sales targets through effective planning and goal setting.
- Drafting reports and proposals for vendors or clients related to technical products
- Built relationships with customers and community to promote long term business growth.
- Finding new customers and creating a sales relationship with potential buyers
- Set and achieved company defined sales goals.
- Weekly team’s sales meetings and PowerPoint presentations
- Attended monthly sales meetings and quarterly sales trainings.
- High reaching targets
- Developed and maintained strong working relationships with professionals within assigned territory.
- Monthly targets to be achieved by tendered contracts and active contracts
- Potential business to be achieved
- Submit tenders
- I do have strong relationships with the end user as well as the procurement department in my field
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Fostered collaborative environment, sharing best practices among sales team.
- Identified and tapped into new markets, significantly expanding customer base.
Northwest sales Representative (Mining)
Liquid Mist Trading
05.2023 - 05.2024
- Visit clients on a regular basis (almost daily)
- Weekly PowerPoint Presentations
- Achieve Monthly / yearly budgets
- Quotes to be done within 24 hours
- Action Projects, RFQ’s, Cupa events and contract tenders
- Ensure stock orders are ordered correctly, giving feedback on ETA to the mines
- Ensure the order is delivered on time and invoiced on time
- Ensure the mines safety file for technicians on site meet the mine requirements
- I do have strong relationships with the end user as well as the procurement department
- React to breakdowns re: following procedure i.e
- Emergency numbers, delivery of items
- Weekly client report to CEO
- If an order is received from the mine for underground installation I organise the full function of the installation
- Ensure that the contractors at the mine’s timesheets are signed off and the contractors are invoiced to the mine
Customer Liaison / External sales Representative
General Pneumatics Natal
07.2022 - 05.2023
- I had a client base of 300 clients that I had to visit due to some customers being dormant as they were not visited for a lengthy period
- Quotes done telephonically through the office
- Reports regarding daily visits emailed to my manager, once back in the office I followed up on quotes requested
- Visit neglected customers to resolve customer complaints
- Secure new clients
- Resolve technical issues, visit plants, see to customer breakdowns
- Attend to maintenance on machines, customer visits to restock linbins on plant
- Advise customer on best solution to resolve Pneumatic problems on machines
Owner and Hair Stylist
Cutting Edge Hair and Beauty Salon
02.2015 - 06.2022
- Plan, organize, assign hair appointments
- Responsible for inventory, stock keeping and ordering of products
- Client recordkeeping and accounting
- Oversee bookings for employees and other stylists
- Bookkeeping
- General housekeeping
- Implement Marketing Ideas i.e., Valentine’s Day
- Mother’s Day etc
- Consulting with clients on stylistic option for their hair
- Acting as salesperson to sell clients hair care retail products
- Building a personal relationship with clients to ensure return visits
Reception, Hair Stylist and Stock Controller
Annemarie’s Hair and Beauty Salon
01.2012 - 01.2015
- Identify Customers preferences by asking pointed questions
- Recommend haircuts using basic and advanced techniques (created for formal events and everyday looks) including braids, ponytails, and buns
- Wash rinse and dry clients using appropriate shampoo and conditioners
- Apply a wide range of hair colouring techniques, styling, highlights and ombre on client’s hair and perform hair treatments, oils, and masks
- Hair straightening and curling methods using hot irons and curlers
- Cut, trim and shave hair using professional equipment (for Men)
- Manage bookings and serve walk-ins
- Ensure tidiness of stations and sterilize tools as needed
- Cross- sell hair products and /or services
- Ensure all customers leave the Salon satisfied
Temporary position – Receptionist / Admin Clerk
Centlube Developments
11.2010 - 03.2011
- Assisted the Bookkeeper with debtors i.e
- Sorting of delivery notes & picking slips
- Costing of products and monthly price increases, petty cash, and bank reconciliations
- Follow up on debtor’s payments
- Assisted HR with staff issues, ordering of staff uniforms, keeping record of staff loans and fines
- Provident Fund
- Bargaining Councils
- General office duties
Reception, Hair Stylist and Stock Controller
Scruples Hair & Beauty Salon
01.2009 - 01.2010
- Identify Customers preferences by asking pointed questions
- Recommend haircuts using basic and advanced techniques (created for formal events and everyday looks) including braids, ponytails, and buns
- Wash rinse and dry clients using appropriate shampoo and conditioners
- Apply a wide range of hair colouring techniques, styling, highlights and ombre on client’s hair and perform hair treatments, oils, and masks
- Hair straightening and curling methods using hot irons and curlers
- Cut, trim and shave hair using professional equipment (for Men)
- Manage bookings and serve walk-ins
- Ensure tidiness of stations and sterilize tools as needed
- Cross- sell hair products and /or services
- Ensure all customers leave the Salon satisfied
Receptionist / Hair Stylist and Stock Controller
Hairflava Hairdressing
02.2007 - 12.2008
- Identify Customers preferences by asking pointed questions
- Recommend haircuts using basic and advanced techniques (created for formal events and everyday looks) including braids, ponytails, and buns
- Wash rinse and dry clients using appropriate shampoo and conditioners
- Apply a wide range of hair colouring techniques, styling, highlights and ombre on client’s hair and perform hair treatments, oils, and masks
- Hair straightening and curling methods using hot irons and curlers
- Cut, trim and shave hair using professional equipment (for Men)
- Manage bookings and serve walk-ins
- Ensure tidiness of stations and sterilize tools as needed
- Cross- sell hair products and /or services
- Ensure all customers leave the Salon satisfied
Education
Matric - Afrikaans, English, History, Business Economics, Biology, Computer Typing
Voortrekker High School
Certificate - Ladies Caucasian Hairdressing
Innovation Hair Company
01.2023 - 01.2008
High School Diploma -
Festo
Festo South Africa 04.2001 -
Skills
Ability to manage stress situations
Position Requested
Technical Sales Representative ( Mining )
Education
Voortrekker High School, Matric, 06, Afrikaans, English, History, Business Economics, Biology, Computer Typing, Innovation Hair Company, Certificate – NQF level: 4 (four), 08, Ladies Caucasian Hairdressing, Nioxin – Thinning hair systems, Paul Mitchell Education – Product, Redken – Foil placement and Redken advanced, basic cut and up-styles, Kerastase Paris Course – Ambassador, Kerastase Paris Therapist – Message, Festo, 23, Basic Pneumatics
Character Traits
- Honesty
- Reliability
- Integrity
- Punctuality
Full Name
Cindy, Van Heerden
Cell Phone Number
079 247 4779
Number Of Dependants
3
Transport
No
Smoker
Yes
Computer Literacy
- MS Word
- MS Excel
- Power Point
- Internet
- E-mail (Google)
Personal Information
- ID Number: 880511 0125 085
- Disability: No
- Age: 34
- Criminal Record: No
- Date of Birth: 05/13/88
- Gender: Female
- Nationality: South African
- Driving License: Code 08
- Marital Status: Divorced
Interests
Fishing, Cooking
Cooking is an art form, a skill, and a way of nurturing both yourself and others. Whether you’re following recipes or experimenting with flavors, cooking allows you to be creative, express yourself, and take pride in the meals you make.
Fishing is an exciting and peaceful hobby that lets you enjoy the great outdoors, and for many, it’s a way to connect with nature while honing patience and skill.
Timeline
Technical & Marketing Sales Representative – North west (Mining)
Oriental Rubber Industry
05.2024 - Current
Northwest sales Representative (Mining)
Liquid Mist Trading
05.2023 - 05.2024
Certificate - Ladies Caucasian Hairdressing
Innovation Hair Company
01.2023 - 01.2008
Customer Liaison / External sales Representative
General Pneumatics Natal
07.2022 - 05.2023
Owner and Hair Stylist
Cutting Edge Hair and Beauty Salon
02.2015 - 06.2022
Reception, Hair Stylist and Stock Controller
Annemarie’s Hair and Beauty Salon
01.2012 - 01.2015
Temporary position – Receptionist / Admin Clerk
Centlube Developments
11.2010 - 03.2011
Reception, Hair Stylist and Stock Controller
Scruples Hair & Beauty Salon
01.2009 - 01.2010
Receptionist / Hair Stylist and Stock Controller
Hairflava Hairdressing
02.2007 - 12.2008
High School Diploma -
Festo
04.2001 -
Matric - Afrikaans, English, History, Business Economics, Biology, Computer Typing
Voortrekker High School
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