CINDY TSETSE
Midrand
Summary
Organized and dependable candidate, successful at managing multiple priorities, with a positive attitude. Willingness to take on added responsibilities to meet team goals. Motivated and reliable professional skilled in effectively juggling multiple priorities while maintaining an upbeat demeanor.
Overview
2
2
years of professional experience
Work History
Digital Developer
Digital Generation(DG)
Midrand
01.2024 - Current
- Sage X3 Admin - Added and configured users in Sage X3 system
- Managed user profiles and customized system access rights based on roles
- Troubleshooted user access issues and provided technical support
- Jira Ticket Administrator, Managed ticket creation, assignment, and review procedures
- Streamlined ticket workflows for efficient resolution of technical issues
- Generated reports on ticket status and performance metrics for team review
- Power BI Dashboard Creator, Designed and developed sales dashboards
- Provided training and support to end-users on interpreting dashboard insights
- SQL Server & SEI Integration, Created SQL scripts for generating Sage Enterprise Intelligence (SEI) view
Junior Web Developer-Part Time
Vic Networx
Pretoria
05.2023 - 02.2024
- HTML, CSS, and responsive design principles
- Built website interfaces with HTML and CSS
- Oversaw technical issues and troubleshooting requests to resolve user problems
4ir Intern-TUT AI Hub
MICT SETA PROGRAM
Pretoria
01.2023 - 01.2024
- Artificial Intelligence (AI) Exposure, Gained foundational knowledge of AI concepts, applications, and tools
- Assisted in researching and applying AI techniques in business use cases
- Machine Learning (ML) Experience, Worked with basic ML algorithms for data analysis and prediction tasks
- Assisted in data preprocessing, feature engineering, and model training
- Utilized Python libraries (e.g., scikit-learn, TensorFlow) for ML model implementation
- Chatbot Development, Assisted in designing and developing conversational AI chatbots
- Integrated Natural Language Processing (NLP) techniques to enhance chatbot interactions
Education
National Diploma - Computer Systems Engineering
Tshwane University of Technology
Pretoria04-2024
High School Diploma - National Senior Certificate
Motlhaputseng Secondary
Rustenburg12-2017
Skills
- Wordpress
- Front-End Development
- Scripting Languages: Python, Javascript,MySQL
- Data Analysis&V
- Collaboration
- Teamwork
- Communication
References
- Lennon Goodman, Digital Generation, +27829627881
- Victor Mashaba, Vic Networx, +27655837649
Languages
English
Interests
- Artificial Intelligence and Machine Learning
- Generative AI
- Data Science
Timeline
Digital Developer
Digital Generation(DG)
01.2024 - Current
Junior Web Developer-Part Time
Vic Networx
05.2023 - 02.2024
4ir Intern-TUT AI Hub
MICT SETA PROGRAM
01.2023 - 01.2024
National Diploma - Computer Systems Engineering
Tshwane University of Technology
High School Diploma - National Senior Certificate
Motlhaputseng Secondary
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