Cindy Schnetler

References:

• Mr Sydney Sithole (Pharmacy manager) 041 995 9007 / 072 765 9699
• Mrs Zileke van Taak (Pharmacist) 041 995 9038 / 061 096 5114

Main duties:

• Ordering of ethical Stock.
• Replenishing Emergency Cupboard.
• Processing patient credits and stock transfers.
• Assisting pharmacists in preparing and dispensing medications to patients.
• Maintained accurate inventory records for pharmaceuticals and supplies.
• Processed prescription orders using pharmacy management software efficiently.
• Educated patients about medication usage and potential side effects.
• Collaborated with healthcare team to ensure patient medication safety.
• Organized and stocked pharmacy shelves with medications and products.
• Adhered to sanitation and safety protocols within the pharmacy environment.
• Prepared medication labels with item name and quantity.
• Restocked shelves and prepared expired drugs for return.
• Fulfilled additional pharmacy duties during staff absences, workload adjustments and emergency situations.
• Provided customer service to patients by answering questions related to prescription medications and refills.
• Received incoming orders from wholesalers and suppliers.
• Followed strict confidentiality protocols to protect customers' private medical information.
• Monitored and checked expiration dates on drugs in stock.
• Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
• Responded to customer issues to provide immediate resolution and improve retention.
• Answered telephone calls promptly and assisted customers by directing calls to appropriate personnel.
• Assisted pharmacist in daily operations tasks and administrative tasks.
• Performing Cycle Accounts and Stock takes, assist in any investigating variances
• Managing assistants and interns monthly rosters.

References:

• Mr Gareth Heuff (Pharmacy Manager) 041 390 7106
• Mrs Gaynor Nell (Assistant Pharmacy Manager) 041 390 7106 / 084 812 6527

Main duties:

• Assisted pharmacists in preparing and dispensing medications to patients.
• Educated patients about medication usage and potential side effects.
• Organized and stocked pharmacy shelves with medications and products.
• Restocked shelves and prepared expired drugs for return.
• Answered customer questions about prescribed and OTC medications.
• Coordinated patient prescription counseling with pharmacist.
• Provided customer service to patients by answering questions related to prescription medications and refills.
• Received incoming orders from wholesalers and suppliers.
• Maintained a clean work environment in accordance with safety standards.
• Greeted customers upon arrival in a friendly manner while offering assistance when needed.
• Assisted pharmacist in daily operations tasks and administrative tasks.
• Assisting with Cycle Accounts

• Assisted customers with medication inquiries and product selection.
• Managed inventory by restocking shelves and organizing products.
• Conducted cash register operations and handled customer transactions efficiently.
• Provided support in maintaining a clean and organized pharmacy environment.
• Trained new staff on operational procedures and customer service standards.
• Resolved customer complaints in a timely manner while following company policies and procedures.
• Ensured that all areas within the front shop were properly cleaned at the end of each shift.
• Monitored stock levels of merchandise on store shelves and replenished supplies as needed.
• Tracked customer orders using the computer software system.
• Assisted with unloading deliveries from trucks and stocking them onto store shelves according to company standards.
• Performed inventory checks to ensure store shelves were well-stocked.
• Operated the POS system accurately when processing payment transactions.
• Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.

• Front Office – Reception, Reservations & Debtors Clerk from April 2008 – December 2009
• Mr Clinton Wild (Manager) / Henri Alant (owner) (042) 233 8300 / 072 900 8029

• Ms Yolande van Rooyen (Front Office Manager) 072 378 1226