Cindy Samantha Josephus
Due Diligence/FICA Administrator
Cape Town
Summary
I am a determined, hardworking, dedicated and a trustworthy individual. I am able to adapt to change with resilience. I strongly believe in only giving the best and nothing less. I am fully trained, skilled and experienced in all areas of commercial banking and compliance. I work well on my own as well as part of a team and am very thorough in all I do. I am able to work in a target driven and fast paced environment, efficiently and effectively. I believe in excellent customer services always and always carry the brand I represent with pride. I have strong administrative skills and would absolutely love to add on and grow within an organization.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Client Services, Operations OMF Administrator
Old Mutual Finance
11.2016 - Current
- Handling of Confidential Documentation
- Data capturing
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Maintained database systems to track and analyze operational data.
- Validation of documents
- Adhering to NCR and company policies
- FICA verification
- AML and TCF trained
- Switchboard
- Meeting SLA's
- Assisting in reviewing of loans
- Client services and Operations and handling of all different queries from the frontend
- Facilitated communication between departments, ensuring smooth operation and timely completion of projects.
- Currently assisting in the Due diligence department
-Attending to AML mail queries as well as EMS mail for Vendor and Landlord vetting
-Completing Due diligence reports for Money account AML.
-Complete Due diligences for Money account and Landlords,Vendor vetting.
-Collaborating with the different departments to ensure compliance. - Developed comprehensive filing system that significantly improved document retrieval times.
- Developed and maintained up-to-date database of contacts, facilitating quick and efficient communication.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
Education
Grade 12 -
Fairmount Secondary School
Micro Finance - NQF level 3
Compuscan Academy
South Africa 10.2015 - 2016.10
Core Banking and finance - NQF level 5
Bank Seta
South Africa 09.2021 - 2022.03
Skills
- Administrative support
- Team collaboration
- Strategic planning
- Deadline adherence
- Document management
- Documentation and reporting
- Attention to detail
- Time management
- Proficient in Excel
- Telephone and email etiquette
Subjects
- English First language
- Afrikaans Second language
- Life Orientation
- Mathematics Literacy
- Accounting
- Business Studies
- Hospitality Studies
Learnerships
- Compuscan academy, 10/01/2015 to10/31/2016, Micro Finance NQF level 3, Nicolette Aanhuizen, +27846193070
- Bank Seta, 09/01/2021 to 03/31/2022, Core Banking and finance NQF level 5,Nicolette Aanhuizen, +27846193070
Highest Grade Passed
Grade 12
High School Attended
Fairmount Secondary School
Personal Information
- ID Number: 9610220415084
- Driving License: Yes (and reliable vehicle)
Timeline
Core Banking and finance - NQF level 5
Bank Seta
09.2021 - 2022.03
Client Services, Operations OMF Administrator
Old Mutual Finance
11.2016 - Current
Micro Finance - NQF level 3
Compuscan Academy
10.2015 - 2016.10
Grade 12 -
Fairmount Secondary School
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