Cindy Ho Tong
Project Management
Pretoria
Summary
Experienced Project Administrator with a demonstrated history of working in the financial services industry. Skilled in Microsoft Excel, Microsoft Word, Microsoft Office, Interpersonal Communication, and Management. Strong program and project management professional with a Certificate focused in Graphic Design from Open Windows Art Academy.
Overview
15
15
years of professional experience
1
1
year of post-secondary education
36
36
Certifications
Work History
Officer, maintenance and project support
Standard Bank
08.2023 - Current
- Provide a support function with regards to the requisition and scheduling of supplies and services both for ATM, maintenance, and special projects for Real Estate Services and retail (South Africa), adhering to agreed timelines
- Spearheaded successful projects from conception through completion, showcasing strong project management abilities.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
- Assume responsibility to source and validate quotations from registered vendors and suppliers within agreed timeframes
- Managed budgets effectively, prioritizing resource allocation for maximum impact on departmental goals.
- Utilized data-driven decision-making techniques to inform strategic planning processes and measure progress towards goals.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Negotiated contracts with vendors optimally, securing best deals for the organization while maintaining excellent working relationships.
- Increased employee satisfaction with constructive performance evaluations and targeted feedback.
- Developed and implemented strategic plans to meet organizational goals, ensuring alignment with company objectives.
- Drove innovation within the department by promoting creative thinking and supporting new initiatives.
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
- Generated reports detailing findings and recommendations.
- Collected, arranged, and input information into database system.
- Frequently inspected production area to verify proper equipment operation.
- Created and managed project plans, timelines and budgets.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Supplier integration on Standard Bank compliance system ensuring suppliers comply with Risk Assessments and Safety requirements.
- Experience in Change Management
Project Administrator
Standard Bank
06.2012 - 08.2023
- The job purpose is to create the plant and project on the system for each site in order to procure stock for the building of sites. The mission of the job is to ensure all requirements is ordered and delivered. This position requires that a structure of the site is recorded on the system for assetising purposes from where a procurement activity takes place.
- Established strong relationships with internal departments such as finance and procurement for smooth collaboration in meeting project requirements.
- Reduced project completion times by effectively coordinating resources, schedules, and team members.
- Facilitated regular team meetings for effective communication, collaboration, and problem-solving efforts.
- Monitored project progress closely, promptly addressing any deviations from the plan or schedule.
- Managed budgets for multiple projects, ensuring cost-effective allocation of resources and minimizing overspend.
- Conducted risk assessments to identify potential issues and develop contingency plans accordingly.
- Collaborated with cross-functional teams to ensure seamless project integration and alignment with organizational goals.
- Supported senior management in strategic planning activities related to future projects or initiatives within the organization.
- Maintained accurate records of all project-related expenses to facilitate budget tracking and financial reporting.
- Contributed to the development of proposals by gathering data, creating visuals, and editing content as needed.
- Enhanced project efficiency by streamlining communication channels and implementing effective tracking systems.
- Assisted in the preparation of final project reports and presentations through thorough analysis of quantitative data and qualitative feedback.
- Avoided construction delays by efficiently following through with site inspections.
- Communicated with stakeholders on job milestones.
Supplier Integration (Contractor)
Desto (Standard Bank)
01.2009 - 06.2012
- The purpose of this job is establishing a formal link between the project schedule and suppliers. The integration function is to ensure the approved project schedules are executed and suppliers adhere to the schedules.
- Obtain confirmation from all suppliers on their respective delivery dates.
- Ensure supplier confirmations are available to the construction team.
- Follow up on any non delivery with the suppliers and obtain reasons for non compliance.
- Reduced client complaints by implementing a more effective customer service strategy.
- Maintained comprehensive documentation throughout each phase of the construction process to ensure compliance with legal requirements and industry standards.
Education
Certificate - Graphic Design
Open Windows Art Academy
Pretoria 01.2016 - 04.2017
Skills
ManagementMicrosoft OfficeMicrosoft ExcelProject ManagementMicrosoft WordMicrosoft PowerPointInterpersonal CommunicationCommunicationConflict ResolutionLeadership
Innovation and Creativity
Illustration Abilities
Vendor negotiation
Creative team leadership
Design understanding
Deadline-oriented
Team Development
Excellent Communication
Adaptability
Teamwork and Collaboration
Task Prioritization
Multitasking
Self Motivation
Attention to Detail
Multitasking Abilities
Project Coordination
Microsoft Visio
Certification
Graphic Design - Open Windows Art Academy
Honors Awards
Mark of Excellence, Standard Bank South Africa, 2022, Awards' is an annual ceremony recognizing internal staff who have gone above and beyond in their line of work
Timeline
Officer, maintenance and project support
Standard Bank
08.2023 - Current
Certificate - Graphic Design
Open Windows Art Academy
01.2016 - 04.2017
Project Administrator
Standard Bank
06.2012 - 08.2023
Supplier Integration (Contractor)
Desto (Standard Bank)
01.2009 - 06.2012