Cindy De Vries

• Maximized rental bookings by implementing strategic pricing and marketing techniques.
• Increased guest satisfaction through prompt communication and attentiveness to their needs.
• Coordinated with housekeeping staff for timely turnovers, maintaining cleanliness standards.
• Updated online calendars frequently to reflect current availability accurately and prevent double bookings or miscommunications.
• Handled scheduling conflicts swiftly and professionally to minimize disruption to guests'' vacations.
• Streamlined booking processes, resulting in increased efficiency and time savings.
• Developed comprehensive property listings with detailed descriptions and high-quality photos, attracting potential renters.
• Provided exceptional customer service, resulting in repeat bookings and positive reviews from guests.
• Managed property maintenance, ensuring a comfortable and safe environment for guests.
• Organized check-in/check-out procedures seamlessly; providing clear instructions on accessing the property along with essential information about the surrounding area.
• Monitored competitor activity regularly; adjusting strategies accordingly to maintain a competitive edge within the market.
• Utilized available data insights on booking trends; continuously optimizing listing content for improved search optimisation
• Oversaw marketing efforts targeting specific demographics; driving higher occupancy rates during peak seasons.
• Monitored and tracked payments and expenses, providing timely and accurate financial reports.

• Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
• Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
• Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
• Completed final move-out walk-throughs with tenants to identify required repairs.
• Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
• Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
• Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
• Coordinated with janitorial and engineering staff on maintenance and upkeep.
• Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
• Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.

• Reduced risk exposure with thorough research, analysis, and selection of diversified investments.
• Continuously updated industry knowledge by attending conferences, workshops, and networking events to stay current on market trends.
• Conducted due diligence on potential investments to minimize risks and ensure alignment with client objectives.
• Enhanced client satisfaction by providing personalized investment recommendations based on individual financial goals.
• Increased portfolio performance by developing and implementing effective investment strategies.

Crewed events for a Property Education company. Helped set up, run the back office and liaise with students with their learning needs. Offered one to one property mentoring to overseas students online.

• Controlled store inventory and reviewed cash handling and operations reports.
• Analyzed sales data to identify trends, adjust inventory levels accordingly, and maximize revenue opportunities.
• Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
• Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
• Trained and developed new employees for ease of transition into team.
• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
• Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
• Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
• Completed daily paperwork and computer entry of sales data as established by management.
• Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.