Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cindy Chaves

Cindy Chaves

Junior Office Administration
Strand,western cape

Summary

Driven professional with a proven track record at 24Seven Plumbing and Electrical, enhancing office efficiency and customer satisfaction. . My leadership at Roots Buttery further showcases my ability to motivate teams and improve service delivery, demonstrating both hard and soft skills essential for high-level office administration. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level junior office administrator position. Ready to help team achieve company goals. Self-motivated junior office administrator brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.

Overview

4
4
years of professional experience

Work History

Junior Office Administrator

24Seven Plumbing and Electrical
12.2023 - Current
  • Contributed to project success by coordinating timelines, tracking progress, and maintaining open lines of communication among team members.
  • Facilitated smooth daily operations with timely correspondence management and accurate document preparation.
  • Streamlined office processes by implementing efficient digital filing systems and organizational strategies.
  • Provided invaluable research support to colleagues working on critical projects enhancing overall department performance.
  • Boosted customer satisfaction by providing prompt, courteous assistance on phone calls and email inquiries.
  • Generated reports to suggest corrective actions and process improvements.
  • Improved office operations by automating client correspondence, record tracking and data communications.

Manager

Roots Buttery
03.2021 - 09.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed and maintained relationships with customers and suppliers through account development.

Cashier

Roots Home (same Owner as Roots Butcher )
09.2020 - 02.2021
  • started at Roots home got experience and got moved to Roots Butchery as manager
  • Stocked, tagged and displayed merchandise as required.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

No Degree -

Home Schooling
Pretoria
04.2001 -

Skills

File Organization

Excellent Communication

Microsoft Office

Scheduling

Document Control

Timesheet Processing

Supplies Ordering

Mail handling

Office Administration

Customer Service

Scheduling appointments

Basic accounting

Document Management

Reception duties

File Organization

Languages

Afrikaans
English

Timeline

Junior Office Administrator

24Seven Plumbing and Electrical
12.2023 - Current

Manager

Roots Buttery
03.2021 - 09.2022

Cashier

Roots Home (same Owner as Roots Butcher )
09.2020 - 02.2021

No Degree -

Home Schooling
04.2001 -
Cindy ChavesJunior Office Administration