Child care
Cikizwa Mabhece
Telesales Consultant
17372 Simon Langa, Gugulethu Cape Town
Summary
Proven Sales Agent with a track record of boosting sales revenue through expert telemarketing and professional communication. At BS Marketing, I expanded the client base and exceeded targets by mastering product knowledge and persuasive techniques. Skilled in sales proficiency and building client relationships, I consistently deliver results under pressure.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Telesales Agent
BS Marketing
03.2021 - 12.2022
- Optimized call scripts by incorporating persuasive language techniques for more impactful conversations with prospects.
- Mastered product knowledge to confidently address customer inquiries while positioning the company''s offerings as an ideal solution for their needs.
- Expanded client base through targeted prospecting efforts, generating new leads for the company''s products or services.
- Boosted sales revenue by consistently meeting and exceeding daily, weekly, and monthly targets with efficient telesales strategies.
Sales Agent
Hollard
01.2018 - 06.2020
- Assisted call-in customers with questions and orders.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Delivered engaging sales presentations tailored specifically towards individual client needs, demonstrating a deep understanding of their business and industry.
- Identified new areas of opportunity within existing accounts by offering additional products or services based on their needs analysis results.
Education
Grade 12 -
St Francis Adult School
Cape Town, South Africa Skills
Sales expertise
Telemarketing expertise
Professional communication
Results-driven
Sales proficiency
Ability to work under pressure
Goal driven
Communication skills
Computer skills
Certification
Desmond Tutu Woman of Worth Programme
Interests
Volunteering
Sports
Timeline
Telesales Agent
BS Marketing
03.2021 - 12.2022
Desmond Tutu Woman of Worth Programme
08-2018
Sales Agent
Hollard
01.2018 - 06.2020
Grade 12 -
St Francis Adult School