Assistant Manager
Maropeng Mbele
Diphana Village, Herschel, 9756
06.2022 - 12.2022
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Created employee schedules to align coverage with forecasted demands.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Defined clear targets and objectives and communicated to other team members.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Assisted in organizing and overseeing assignments to drive operational excellence.