Summary
Overview
Work History
Education
Skills
Timeline
Work Availability
Accomplishments
Certification
Work Preference
Quote
Languages
Interests
Affiliations
Generic

Chumisa Portia Magadlela

Optometrist Assistance
Johannesburg,Gauteng

Summary

Skilled in visual field testing and patient care coordination, I significantly enhanced service efficiency at Spec-Savers Olivedale. My proactive approach in office administration and dedication to patient satisfaction led to reduced wait times and improved customer service, demonstrating my ability to deliver high-quality care and support in fast-paced environments.

Overview

14
14
years of professional experience
1
1
Certificate

Work History

Optometrist Assistance

Spec-Savers Olivedale
08.2015 - Current
  • Continuously improved skills through participation in ongoing training sessions related to industry advancements or changes in technology.
  • Reduced wait times for appointments by efficiently managing daily schedule adjustments due to cancellations or rescheduling requests.
  • Supported a high standard of care by preparing examination rooms with necessary supplies before each appointment.
  • Contributed to a positive office environment by providing excellent customer service to patients both in-person and over the phone.

Frontliner

Mariska Optometrist
02.2012 - 07.2015
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.
  • Investigated and resolved accounting, service and delivery concerns.

Cashier

Sandton
12.2010 - 01.2012
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

BBA - Business Administration

Regent Business School
Johannesburg, South Africa
04.2001 -

Computer Technology & Business Fundamentals - Computer Technology & Business Fundamentals

AlexSan Kopano Educational Trust
Johannesburg, South Africa
04.2001 -

PC Advanced (MS-Office 2003 - PC Advanced (MS-Office 2003

AlexSan Kopano Educational Trust
Johannesburg
04.2001 -

High School Diploma -

Ntsonkotha High
Queenstown Eastern Cape
04.2001 -

Skills

Visual field testing

Timeline

Optometrist Assistance

Spec-Savers Olivedale
08.2015 - Current

Frontliner

Mariska Optometrist
02.2012 - 07.2015

Cashier

Sandton
12.2010 - 01.2012

BBA - Business Administration

Regent Business School
04.2001 -

Computer Technology & Business Fundamentals - Computer Technology & Business Fundamentals

AlexSan Kopano Educational Trust
04.2001 -

PC Advanced (MS-Office 2003 - PC Advanced (MS-Office 2003

AlexSan Kopano Educational Trust
04.2001 -

High School Diploma -

Ntsonkotha High
04.2001 -

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Documented and resolved complains which led to compliments
  • Resolved product issue through consumer testing.
  • Collaborated with team of 100+ in the development of various promotions

Certification

Licensed Optometrist assistance- 14 years

Work Preference

Work Type

Full Time

Location Preference

RemoteOn-Site

Important To Me

Work-life balanceCareer advancementHealthcare benefitsWork from home optionTeam Building / Company Retreats

Quote

Judge a man by his questions rather than his answers.
Voltaire

Languages

English
Intermediate (B1)

Interests

I am interest to growth

Affiliations

  • Licensed Optometrist assistance- 14 years

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Chumisa Portia MagadlelaOptometrist Assistance