Chulumanco Hope Ntoni

• Updated company's Quality Management System regularly to reflect current practices.
• Streamlined documentation to improve workflow efficiency.
• Monitored individual service returns and updated master quality assurance spreadsheets.
• Removed faulty products/equipment and parts for repair or recycling. Open Spreadsheet/register to keep track of calibration.
• Tested and classified materials according to detailed specifications e.g concrete and concrete grades.
• Send and receive requests for inspections for production on site.
• Open/close NCR.
• Prepared correct sample quantities for analysis.
• Handled and oversaw logistics for visits by external review bodies.
• Performed periodic operational checks of data held within database to uphold quality standards.
• Conducted and completed quality assurance checks for new products.

As a Quality Administrator it is my duty to ensure the following:

• Compiling of data packs.
• Recorded accurate test data for thorough, reliable reference.
• Compiling of necessary documents to hand over to the client for milestone payments.
• Auditing of drawings on site.
• Scanning and renaming documents from site to capture on the system
• SharePoint auditing, document controling
• Processing of documents
• Capturing of documents from site into the systems (sharepoint)
• Reported production issues for swift remedy, eliminating operational disruptions.

• Managed daily scheduling to facilitate organised operations.
• Fostered a positive work environment with clear communication skills.
• Provided administrative support during high-pressure periods, aiding overall productivity.
• Streamlined office operations by implementing effective filing systems.
• Assisted in staff recruitment, contributing to building a strong team.
• Facilitated training sessions for new hires ensuring quick familiarisation with office protocols.
• Prepared reports meticulously for accurate record-keeping purposes.
• Completed data entry tasks accurately, ensuring error-free records were maintained.
• Oversaw invoicing and billing tasks, maintaining financial transparency in the office.
• Organised filing systems and maintained records and documentation in alignment with company policies and data security protocols.
• Worked with HR to maintain accurate and confidential employee records, enforcing compliance with regulatory standards.