Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
23
23
years of professional experience
10
10
years of post-secondary education
Work History
Senior Manager: Training
Southern African Wildlife College
Limpopo
01.2024 - Current
Proven ability to learn quickly and adapt to new situations.
Skilled at working independently and collaboratively in team environment.
Proven ability to develop and implement creative solutions to complex problems.
Learnt and adapted quickly to new technology and software applications.
Lead Skills Development team in implementation of College Vision and Mission
Facilitate understanding of inclusive conservation centered on people, planet and economy
Promote diversity of people and thought through collaborative initiatives
Manage and Monitor implementation of Advanced Certificate in Trans-frontier Conservation Management and National Certificate in Natural Resources Management
Mentor and empower local and regional (SADC) youth in implementation of Conservation Bridging Programme
Ensure institutional holistic sustainability through implementation of socially, environmentally and economically sustainable practices and courses
Effective management of training project budgets
Customer retention through relationship building
Develop and communicate business strategy to training team and stakeholders
Sell effective training courses to provincial, national and regional institutions
Easily adapt to changing situations
Motivate departmental employees through promotions
Make informed decisions
Demonstrated strong organizational and time management skills while managing multiple projects.
Managed time efficiently in order to complete all tasks within deadlines.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Resolved problems, improved operations and provided exceptional service.
Developed and maintained courteous and effective working relationships.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Demonstrated respect, friendliness and willingness to help wherever needed.
Acted as a team leader in group projects, delegating tasks and providing feedback.
Delivered services to customer locations within specific timeframes.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Self-motivated, with a strong sense of personal responsibility
Excellent communication skills, both verbal and written
Assisted with day-to-day operations, working efficiently and productively with all team members
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
Participated in team projects, demonstrating an ability to work collaboratively and effectively
Demonstrated a high level of initiative and creativity while tackling difficult tasks
Developed and maintained courteous and effective working relationships
Identified issues, analyzed information and provided solutions to problems
Demonstrated strong organizational and time management skills while managing multiple projects
Applied effective time management techniques to meet tight deadlines
Demonstrated creativity and resourcefulness through the development of innovative solutions
Developed strong organizational and communication skills through coursework and volunteer activities
Provided professional services and support in a dynamic work environment
Demonstrated leadership skills in managing projects from concept to completion
Proved successful working within tight deadlines and a fast-paced environment
Learned and adapted quickly to new technology and software applications
Passionate about learning and committed to continual improvement
Used critical thinking to break down problems, evaluate solutions and make decisions
Resolved problems, improved operations and provided exceptional service
Developed strong communication and organizational skills through working on group projects
Self-motivated, with a strong sense of personal responsibility.
Excellent communication skills, both verbal and written.
Developed strong communication and organizational skills through working on group projects.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Passionate about learning and committed to continual improvement.
Business Unit Manager Community & Youth Developmen
Southern African Wildlife College
Limpopo
01.2014 - 12.2023
Managed complex projects from inception to completion, ensuring timely delivery within budget constraints.
Established productive relationships with key stakeholders, ensuring alignment of business objectives.
Optimized supply chain processes, reducing costs while maintaining quality standards.
Strengthened organizational culture by promoting core values throughout daily operations.
Identified growth opportunities by staying current on industry trends and competitive landscape insights.
Mentored junior staff members, supporting their professional growth within organization.
Facilitated cross-functional collaboration, fostering environment of teamwork and innovation.
Balanced risk management with strategic objectives to optimize overall business performance outcomes.
Led development of new training offerings, expanding company''s market share and revenue streams.
Conducted detailed market analysis for informed decision-making and strategic planning.
Enhanced employee skills with targeted training programs, contributing to high-performing workforce.
Negotiated contracts with vendors for cost-effective procurement of goods and services.
Communicated regularly with executive leadership regarding progress updates, challenges, and achievement highlights within unit.
Managed budgets and resources effectively to achieve financial goals and maximize profitability.
Defined clear targets and objectives and communicated to other team members.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Established team priorities, maintained schedules and monitored performance.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Established performance goals for employees and provided feedback on methods for reaching those milestones
Assisted in organizing and overseeing assignments to drive operational excellence
Led the development of new product offerings, expanding the company''s market share and revenue streams
Mentored junior staff members, supporting their professional growth within the organization
Increased efficiency by implementing new business unit strategies and streamlining operations
Monitored performance metrics regularly to identify areas for improvement and drive continuous progress
Communicated regularly with executive leadership regarding progress updates, challenges, and achievement highlights within the unit
Developed strong team dynamics through regular communication, resulting in improved performance
Balanced risk management with strategic objectives to optimize overall business performance outcomes
Managed complex projects from inception to completion, ensuring timely delivery within budget constraints
Negotiated contracts with vendors for cost-effective procurement of goods and services
Enhanced employee skills with targeted training programs, contributing to a high-performing workforce
Managed budgets and resources effectively to achieve financial goals and maximize profitability
Implemented innovative marketing initiatives for increased brand visibility and customer engagement
Established productive relationships with key stakeholders, ensuring alignment of business objectives
Drove continuous improvement initiatives by soliciting feedback from employees and conducting regular reviews
Strengthened organizational culture by promoting core values throughout daily operations
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention
Head: Learnerships
Southern African Wildlife College
Limpopo, South Africa
01.2013 - 12.2013
Proved successful working within tight deadlines and a fast-paced environment.
Self-motivated, with a strong sense of personal responsibility.
Organized and detail-oriented with a strong work ethic.
Demonstrated leadership skills in managing projects from concept to completion.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Passionate about learning and committed to continual improvement.
Developed and maintained courteous and effective working relationships.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Demonstrated creativity and resourcefulness through development of innovative solutions.
Worked well in a team setting, providing support and guidance.
Exercised leadership capabilities by successfully motivating and inspiring others.
Skilled at working independently and collaboratively in a team environment.
Gained strong leadership skills by managing projects from start to finish.
Applied effective time management techniques to meet tight deadlines.
Learnt and adapted quickly to new technology and software applications.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Head of Programmes
Southern African Wildlife College
Limpopo
01.2012 - 12.2012
Enhanced program efficiency by streamlining processes and implementing innovative solutions.
Optimized resource allocation, ensuring successful completion of multiple concurrent projects.
Consistently exceeded key performance indicators by adapting quickly to changes in program needs.
Mentored team members for professional development, resulting in increased productivity and job satisfaction.
Collaborated closely with executive leadership to develop strategic plans for long-term growth.
Promoted inclusive environment by actively engaging diverse populations in all aspects of programming.
Led change management initiatives, fostering positive organizational culture during periods of transition.
Established strong partnerships with internal and external stakeholders for collaborative problem solving.
Increased stakeholder satisfaction with proactive communication and timely issue resolution.
Maintained and updated project related documents.
Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Provided ongoing direction and leadership for program operations.
Negotiated program contracts and agreements to obtain cost-effective pricing.
Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.
Recruited and trained staff and volunteers to upgrade collective team skills.
Monitored program performance to identify areas for improvement.
Developed proposals and operational plans within assigned area.
Identified risks and developed mitigation plans.
Improved program offerings based on changing trends, audience feedback and directives from station owners
Negotiated program contracts and agreements to obtain cost-effective pricing
Short Course Manager
Southern African Wildlife College
Limpopo
05.2009 - 12.2011
Established strong relationships with industry partners to secure guest speakers, real-world projects, and internship opportunities for students.
Managed course budgets to ensure optimal allocation of resources for maximum learning impact.
Assisted in hiring new instructors by participating in interviews and reviewing candidate qualifications against established criteria.
Monitored course progress to identify areas for improvement and make necessary adjustments in a timely manner.
Liaised with other academic departments and campus offices to ensure cohesive institutional approach to course management, fostering positive learning environment for all students.
Ensured compliance with accreditation requirements through proper documentation and reporting procedures.
Improved course quality by conducting regular evaluations and gathering feedback from students and instructors.
Coordinated logistics for successful on-site course delivery, including scheduling, room setup, and technology support.
Coordinated logistics for successful on-site and off-site course delivery, including scheduling, room setup, and technology support.
Optimized course schedules to accommodate diverse student needs while maintaining efficient use of lecturer resources.
Enhanced student engagement by implementing interactive learning activities during classes.
Collaborated with admissions staff to review prospective student applications, ensuring alignment with program prerequisites and objectives.
Maintained accurate records of student attendance, grades, and other relevant information in accordance with institutional policies.
Evaluated instructor performance using established criteria, providing constructive feedback for continuous improvement in teaching methods.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Established team priorities, maintained schedules and monitored performance.
Developed detailed plans based on broad guidance and direction.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Launched quality assurance practices for each phase of development
Defined clear targets and objectives and communicated to other team members.
Senior Coordinator:Skills Development
Southern African Wildlife College
Limpopo
01.2009 - 04.2009
Optimized resource allocation across projects by closely monitoring progress and proactively addressing potential bottlenecks.
Streamlined project management processes by implementing new organizational tools and techniques.
Facilitated successful mergers and acquisitions by leading integration efforts between newly combined teams while minimizing operational disruptions.
Improved internal communication channels by revamping intranet content and implementing a company-wide messaging platform.
Implemented cost-saving measures within the department, contributing to significant annual savings without compromising quality or efficiency.
Enhanced team productivity by conducting regular performance reviews and providing constructive feedback.
Mentored junior team members, providing guidance on career development opportunities and fostering a supportive learning environment.
Established key performance indicators for departmental goals, enabling more accurate tracking of progress towards objectives and facilitating data-driven decision-making processes.
Built strong relationships with stakeholders through effective communication, leading to increased trust and collaboration.
Coordinated large-scale events, effectively managing logistics, budgets, and vendor relations to ensure smooth operations.
Collaborated closely with executive leadership to develop strategic plans that aligned with the organization''s goals and objectives.
Championed diversity and inclusion initiatives within the organization, fostering a positive work environment that encouraged collaboration among employees from diverse backgrounds.
Gathered and organized materials to support operations.
Entered data, generated reports, and produced tracking documents.
Delegated tasks to administrative support staff to organize and improve office efficiency.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Implemented project management techniques to overcome obstacles and increase team productivity.
Kept high average of performance evaluations.
Assistant Parks & Wildlife Officer
Department Of National Parks & Wildlife, Malawi
Liwonde
01.2005 - 12.2005
Maintained accurate records on wildlife populations, trends, and incidents in assigned territories for informed decision-making processes within the department.
Responded promptly to reports of injured or distressed wildlife, coordinating rescue efforts with rehabilitation centers when necessary.
Provided expert testimony in court cases related to wildlife offenses, helping secure convictions against violators.
Facilitated community partnerships for collaborative conservation efforts including habitat cleanups, tree plantings, and public education events.
Implemented effective habitat improvement measures such as erosion control, native plantings, and nest box installations for increased biodiversity.
Protected wildlife by enforcing regulations and conducting thorough investigations of violations.
Ensured safe human-wildlife interactions by educating public on appropriate behaviors around wild animals and responding effectively to conflicts when they arose.
Collaborated with local law enforcement agencies to ensure compliance with federal and state laws relating to wildlife protection.
Assisted with annual population surveys by capturing data on animal numbers, distribution, and health for accurate monitoring.
Prevented poaching incidents through strategic surveillance operations and swift apprehension of violators.
Participated in scientific research studies aimed at increasing knowledge about native species'' needs for improved conservation management strategies.
Improved public awareness of conservation issues through educational outreach programs and presentations.
Assisted in the development of management plans for protected areas, ensuring long-term sustainability of diverse ecosystems.
Managed natural habitats with controlled burns, invasive species removal, and other restoration efforts for healthier ecosystems.
Conducted inspections of facilities holding wildlife permits to ensure proper animal welfare standards were maintained.
Mentored new Wildlife Officers through training programs, sharing knowledge and expertise for a more effective workforce.
Provided valuable input on policy issues related to wildlife protection and management within the state legislature.
Conducted regular patrols of assigned areas to monitor wildlife populations and their habitats, identifying any potential threats or issues.
Contributed to successful species reintroduction projects by monitoring released animals and providing necessary support for their acclimation to new environments.
Informed visitors of policies, services and historical points of interest of natural areas.
Investigated accidents to determine causes and contributing conditions.
Recorded information about environmental conditions for various reports.
Patrolled natural areas to provide user safety and enforce park regulations.
Confiscated prohibited or dangerous items during routine inspections of boats and campsites.
Collaborated with law enforcement or security agencies to respond to incidents.
Served court-ordered documents when assigned
Investigated accidents to determine causes and contributing conditions
Parks & Wildlife Assistant
Department Of Mational Parks & Wildlife
Liwonde
08.2001 - 12.2004
Reduced overhead costs with vigilant expense monitoring while maintaining a high standard of quality for materials or services utilized.
Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.
Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
Assisted managers in decision-making processes based on thorough research and analysis of available data.
Increased efficiency by implementing new processes and providing administrative support to management.
Contributed to positive work environment with strong interpersonal skills and proactive teamwork attitude.
Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
Mitigated risks by identifying potential challenges within projects and proposing relevant solutions proactively.
Optimized resource usage by managing inventory levels, ordering supplies, and maintaining equipment functionality.
Collaborated effectively with cross-functional teams to achieve shared goals in timely manner.
Expedited project completion times due to ability to multitask effectively under tight deadlines.
Assisted Park manager in all aspects of Park operations
Greeted guests in with friendliness and professionalism.
Worked closely with management to provide effective assistance for specific aspects of business operations.
Developed and implemented strategies to streamline office operations.
Created and distributed agendas for meetings and conference calls as part of meeting preparation.
Organized resources, records and personnel to accomplish aggressive targets.
Followed detailed directions from management to complete daily paperwork and computer data entry.
Remained solutions-oriented in face of complex problems to assist management and overall business direction.
Completed daily logs for management review.
Education
BBA - Business Administration And Management
Blantyre International University
Blanytre, Malawi
01.2024 - 12.2025
Some College (No Degree) - Online Instructional Systems Design For E-learning
Unversity of Pretoria
Pretoria, South Africa
06.2020 - 08.2020
Some College (No Degree) - Xcelerator Leadership
African Leadesrhip University
Gauteng, South Africa
09.2019 - 02.2020
Some College (No Degree) - Advanced Certificates Microsoft Word
Beth Honer & Associates
Gauteng, South Africa
08.2014 - 08.2014
Some College (No Degree) - Advanced Certificate in MS Excel 2007
Beth Honer & Associates
Gauteng, South Africa
08.2014 - 08.2014
Some College (No Degree) - Consuct Oucomesbased Moderation
Aquarius Skills Solution
Gauteng , Soth Africa
11.2012 - 12.2012
Some College (No Degree) - Outcomesbased Assessor
Learning Performance Link
Gauteng, South Africa
06.2012 - 07.2012
Some College (No Degree) - Building Workplace Relayions
In-house Certificate
Southern African Wildlife College
07.2010 - 07.2010
Some College (No Degree) - Ensuring Effective Management in Protected Areas
Southern African Wildlife College
Limpopo South Africa
08.2009 - 08.2009
Some College (No Degree) - Geographical Information Systems
Southern African Wildlife College
Limpopo South Africa
08.2009 - 08.2009
Some College (No Degree) - Diploma in Natural Resources Management
Southern African Wildlife College
Limpopo, South Africa
01.2005 - 10.2005
Some College (No Degree) - Certificate-Leadership And Basic Anti-poaching
Liwonde Musketry Centre
Liwonde, Malawi
08.2001 - 09.2001
Some College (No Degree) - Certificate in Wildlife Management
Malawi College of Forestry & Wildlife
Dedza, Malawi
01.1997 - 12.1999
Some College (No Degree) - Introduction To Banking
National Bank in House Training
Blantyre, Malawi
10.1995 - 10.1995
High School Diploma -
Mitundu Secondary School
Lilongwe, Malawi
09.1988 - 06.1992
Skills
Decision-Making
Chess Player
Like playing Chess when relaxed
Timeline
BBA - Business Administration And Management
Blantyre International University
01.2024 - 12.2025
Senior Manager: Training
Southern African Wildlife College
01.2024 - Current
Some College (No Degree) - Online Instructional Systems Design For E-learning
Unversity of Pretoria
06.2020 - 08.2020
Some College (No Degree) - Xcelerator Leadership
African Leadesrhip University
09.2019 - 02.2020
Some College (No Degree) - Advanced Certificates Microsoft Word
Beth Honer & Associates
08.2014 - 08.2014
Some College (No Degree) - Advanced Certificate in MS Excel 2007
Beth Honer & Associates
08.2014 - 08.2014
Business Unit Manager Community & Youth Developmen
Southern African Wildlife College
01.2014 - 12.2023
Head: Learnerships
Southern African Wildlife College
01.2013 - 12.2013
Some College (No Degree) - Consuct Oucomesbased Moderation
Aquarius Skills Solution
11.2012 - 12.2012
Some College (No Degree) - Outcomesbased Assessor
Learning Performance Link
06.2012 - 07.2012
Head of Programmes
Southern African Wildlife College
01.2012 - 12.2012
Some College (No Degree) - Building Workplace Relayions
In-house Certificate
07.2010 - 07.2010
Some College (No Degree) - Ensuring Effective Management in Protected Areas
Southern African Wildlife College
08.2009 - 08.2009
Some College (No Degree) - Geographical Information Systems
Southern African Wildlife College
08.2009 - 08.2009
Short Course Manager
Southern African Wildlife College
05.2009 - 12.2011
Senior Coordinator:Skills Development
Southern African Wildlife College
01.2009 - 04.2009
Some College (No Degree) - Diploma in Natural Resources Management
Southern African Wildlife College
01.2005 - 10.2005
Assistant Parks & Wildlife Officer
Department Of National Parks & Wildlife, Malawi
01.2005 - 12.2005
Some College (No Degree) - Certificate-Leadership And Basic Anti-poaching
Liwonde Musketry Centre
08.2001 - 09.2001
Parks & Wildlife Assistant
Department Of Mational Parks & Wildlife
08.2001 - 12.2004
Some College (No Degree) - Certificate in Wildlife Management
Malawi College of Forestry & Wildlife
01.1997 - 12.1999
Some College (No Degree) - Introduction To Banking
National Bank in House Training
10.1995 - 10.1995
High School Diploma -
Mitundu Secondary School
09.1988 - 06.1992
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