Summary
Overview
Work History
Education
Skills
Hiking
Timeline
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Christopher Young

Christopher Young

Data Center Thermal Specialist
Centurion

Summary

Dynamic professional with extensive experience at Vertiv, excelling in team management and training. Proven problem-solver with a strong work ethic, enhancing employee engagement through interactive workshops. Skilled in optimizing processes and delivering exceptional customer service, fostering a culture of continuous improvement and collaboration. Adaptable and organized, committed to achieving operational excellence.

Overview

30
30
years of professional experience
6
6
years of post-secondary education

Work History

Senior Thermal Support and Trainer

Vertiv
Midrand
10.2019 - 05.2025
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Collaborated with subject matter experts to create accurate training content.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Enhanced trainee engagement through interactive workshops and hands-on activities.
  • Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
  • Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
  • Promoted a culture of continuous learning by advocating for professional development opportunities.
  • Developed customized training materials for various industries, ensuring relevance to the target audience.
  • Streamlined processes for creating, updating, and distributing training materials, resulting in significant time savings for staff members involved in these tasks.
  • Increased employee competency with creation of targeted skill development paths.
  • Elevated participant engagement by developing interactive training modules.
  • commissioning of different thermal products such as chillers and HPAC units
  • Remote and onsite support for vertiv partners and end customers.
  • Project planning and management for partners and end customers.

Regional Thermal Deployment Manager

Vertiv
Lagos
02.2009 - 07.2019
  • Managed cross-functional teams to coordinate HPAC installations and maintenance , resulting in more efficient workmanship
  • Oversaw risk mitigation strategies during high-stakes deployments, minimizing potential negative impacts on mission-critical systems and end users alike.
  • Managed vendor relationships throughout the deployment process, ensuring timely delivery of essential services and products while maintaining strict quality control measures.
  • Optimized deployment processes by streamlining workflows and reducing downtime during system maintenance.
  • Coordinated communication efforts between all affected parties during complex deployments, ensuring clear expectations were set and met at every stage of the process.
  • Improved overall deployment success rate with thorough pre-release testing and validation procedures.
  • Negotiated contracts with third-party vendors for essential deployment services, securing favorable terms that saved significant budgetary resources without sacrificing quality or service levels.
  • Conducted regular reviews of deployment processes and tools to identify areas for optimization or enhancement, driving continuous improvement initiatives across the team.
  • Served as a subject matter expert on deployment best practices, providing guidance and support to colleagues across the organization as needed.
  • Enhanced user experience by proactively identifying potential issues and deploying targeted fixes before they could negatively impact system stability or end users.
  • Played a critical role in achieving company-wide compliance with industry standards and regulatory requirements by ensuring all deployments adhered to established policies and procedures.
  • Mentored junior team members in best practices for effective deployment management, fostering a culture of continuous improvement within the department.

Precision Airconditioning Installer

Emerson Network Power
Johannesburg
10.2006 - 01.2009
  • Troubleshot complex installation issues, leveraging problem-solving skills to devise effective solutions promptly.
  • Collaborated with team members to ensure smooth workflow and successful project completion.
  • Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
  • Operated tools, equipment, and machinery according to safety standards.
  • Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
  • Expedited installation times with efficient scheduling and coordination of resources.
  • Laid out materials and system components to prepare for installation.
  • Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
  • Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
  • Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
  • Enhanced customer satisfaction by providing timely and accurate installations.
  • Calculated materials and time needed for each job.
  • Provided detailed documentation of completed work for accurate recordkeeping purposes, facilitating future maintenance or repairs as needed.
  • Used appropriate PPE to reduce risks when working with electrical and communications systems.
  • Ensured high-quality results by consistently following manufacturer specifications during installations.
  • Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
  • Completed troubleshooting of malfunctions and diagnosed issues.

Self Employed

C Young Trading
Johannesburg
04.2004 - 09.2006
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.
  • Resolved problems, improved operations and provided exceptional service.

Electrical and Airconditioning Installer

Switch Air
Midrand
08.2002 - 09.2003
  • Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
  • Installed complete systems at new residential and business construction sites.
  • Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
  • Increased repeat business by building strong relationships with clients through exceptional service delivery.

Assistant Maintenace Manager

Mount Grace Hotel
Magalieburg
10.2000 - 08.2001
  • Developed and deployed maintenance control plans to direct execution of planned preventive and predictive maintenance activities.
  • Resolved complex technical issues quickly and efficiently, minimizing disruptions to ongoing operations while maintaining high levels of customer satisfaction.
  • Optimized resource allocation to prioritize critical tasks and ensure timely completion of projects.
  • Coordinated, developed and tracked budgets to monitor business expenditures.

Artisan Electrician

Seamore Electrical
Johannesburg
10.1997 - 09.2000
  • Installed and wired electrical transformers, service panels, and circuit breakers.
  • Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
  • Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
  • Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
  • Electrical installations for caltex forecourts and Starmart shops including signage for the Caltex RVI projects.
  • Electrical installation for the Sangyoung moso assembly plant in Kya sands .

First and Second Year Electrical Apprentice

Blitze Electrical
Middleburg
01.1995 - 09.1997
  • Reduced downtime for equipment by performing routine maintenance checks and addressing issues promptly.
  • Developed technical skills through hands-on experience with various tools and equipment used in the electrical trade.
  • Demonstrated adaptability by working on a variety of electrical projects, such as residential wiring and commercial installations.
  • Gained proficiency with industry-specific software to support project management tasks, enhancing overall team efficiency.
  • Maintenance on the canteens and steel plant for Columbus stainless steel (middleburg)
  • Maintenance and electrical installations for scorpio scrapers .

Education

Electrical N4 - Electrical Engineering

Middleburg Technical Collage
Middleburg
01.1994 - 10.1995

High School Diploma -

Town View High School
Krugersdorp, South Africa
01.1990 - 11.1993

Skills

Computer skills

Hiking

I love been outdoors

Timeline

Senior Thermal Support and Trainer

Vertiv
10.2019 - 05.2025

Regional Thermal Deployment Manager

Vertiv
02.2009 - 07.2019

Precision Airconditioning Installer

Emerson Network Power
10.2006 - 01.2009

Self Employed

C Young Trading
04.2004 - 09.2006

Electrical and Airconditioning Installer

Switch Air
08.2002 - 09.2003

Assistant Maintenace Manager

Mount Grace Hotel
10.2000 - 08.2001

Artisan Electrician

Seamore Electrical
10.1997 - 09.2000

First and Second Year Electrical Apprentice

Blitze Electrical
01.1995 - 09.1997

Electrical N4 - Electrical Engineering

Middleburg Technical Collage
01.1994 - 10.1995

High School Diploma -

Town View High School
01.1990 - 11.1993

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Christopher YoungData Center Thermal Specialist