CHRISTOPHER THABO RAMPORA

1. Project : Telkom (NFV)
• Perform routine and preventive maintenance on telecom customer’s equipment.
• Monitor network performance(Alarms).
• Respond to network outages or degradations and resolve them quickly.
• Act as first-line support for technical issues.
• Escalate complex issues to higher-level engineers, HQ, or R&D teams when necessary.
• Maintain accurate logs and reports of maintenance.
• Schedule and conduct regular health checks.
• Follow safety protocols during equipment handling and field work (DIMM, MM boards & Disks replacement) from customers' servers.
• Manage software upgrades and firmware patches.
• Ensure systems are running on the latest secure and stable versions.

2. Project: Vodacom COSMOS (PS)
• Analyze KPIs
• Maintain and monitor customers PS core network elements for 5G Ne’s.
• Perform preventive and corrective maintenance of PS network nodes
• Perform trace analysis and log investigation using MAE & FMA Tool.
• Manage software upgrades, patches, and version control of core nodes.
• Implement access controls and monitor logs for abnormal access or threats

• Provided software and hardware support to users
• Assisted in maintaining a welcoming and organized environment, promoting an atmosphere conducive to research and learning.
• Ensured accessibility of resources for patrons with disabilities by creating accessible documents and providing specialized assistance as needed.
• Assisted librarians in developing curated collections that catered to diverse interests while reflecting current trends within specific subject areas.
• Developed and maintained a strong understanding of copyright laws, fair use policies, and ethical considerations in the context of information management.
• Provided exceptional customer service, addressing patron inquiries and concerns promptly and professionally.

• Assisted in teaching programming
• Supported students with helpful study habits and exam strategies.
• Collaborated with students to complete actvactivities, assignments, identify lagging skills, and correct weaknesses.
• Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
• Enhanced students'' understanding of subject matter by incorporating real-world examples into lessons.
• Tutored diverse groups of students to strengthen subject comprehension, boost confidence, and build important learning skills.
• Established positive relationships with both students and parents, fostering open communication regarding academic progress and goals.

• Integrated RESTful APIs for seamless data exchange between the front-end application and back-end services.
• Utilized version control tools like Git to manage code effectively within a team environment, reducing merge conflicts and fostering collaboration.
• Collaborated with designers to ensure seamless implementation of UI/UX designs into functional web pages.
• Participated in agile development methodologies, contributing to regular stand-ups, sprint planning sessions, and retrospectives for continuous improvement of processes and products.
• Performed thorough cross-browser testing to guarantee consistent appearance and functionality across various platforms.
• Assisted in debugging issues promptly by identifying root causes and implementing appropriate solutions, minimizing downtime for end users.