Led software testing teams to ensure quality and reliability of applications.
Developed comprehensive test strategies aligned with project requirements and timelines.
Conducted functional, performance, regression and system integration tests on software applications.
Implemented automated testing tools to enhance efficiency in testing processes.
Implemented best practices for manual and automated testing procedures across projects.
Reviewed and analyzed test plans, identifying gaps and risks to enhance testing coverage.
Tracked changes in requirements to ensure alignment with project goals throughout the development life cycle.
Coordinated cross-functional meetings to align on testing progress and address challenges.
Mentored junior testers on best practices in software quality assurance.
Analyzed existing application code to determine areas of improvement or refactoring opportunities.
Evaluated new technologies which could be used within the organization's software testing environment.
Met project scope and delivery dates by planning optimal testing schedules.
Worked with off-site teams to complete timely tests and facilitate smooth product releases.
Senior Test Analyst
Hyphen
Johannesburg
08.2017 - Current
Developed comprehensive test plans and cases to ensure thorough evaluation of software applications.
Executed functional and regression testing across various systems to validate software performance and reliability.
Automated test scripts using industry-standard tools and frameworks.
Developed test plans and strategies for manual and automated tests.
Created user acceptance test plans based on user stories from Agile teams.
Maintained traceability matrix of all test cases to ensure coverage of all project requirements.
Reviewed requirements and specifications for test coverage.
Collaborated with developers to troubleshoot and resolve defects.
Participated in sprint reviews with agile teams to provide feedback on product features.
Ensured that all new features are properly tested before releasing them into production environment.
Analyzed complex business requirements to create effective test cases.
Supported consistent analysis and product reviews using scripted tests, calibrated tools and well-maintained equipment.
Created detailed reports on testing results to facilitate informed decision-making by the development team.
Automated API tests using Postman or SOAPUI toolsets for web services application testing.
Managed defects in defect tracking systems such as JIRA or Bugzilla throughout the lifecycle of the product release cycle.
Performed end-to-end data validation exercises on databases including Oracle, SQL Server, MySQL.
Test Analyst (SIT – System Integration Testing and Enhancements)
RUBRIC Consulting
03.2016 - 08.2017
Designed test plans to enhance software quality and reliability.
Executed functional and regression tests across multiple applications.
Collaborated with developers to identify and resolve defects promptly.
Enhanced legacy system within bank to improve functionality and user experience.
Test Analyst (Retail Testing Team)
STANLIB
08.2010 - 02.2016
Developed and executed test cases to ensure software quality.
Analyzed software requirements and specifications for testing accuracy.
Collaborated with development teams to identify and resolve defects.
Executed process redesign projects, streamlining workflows for better team efficiency.
Contributed to retail-oriented projects within Project Office, enhancing project delivery.
E-mail Service Consultant
STANLIB
04.2007 - 10.2011
Resolved diverse client queries via e-mail, enhancing customer satisfaction.
Managed registrations and access for Secure Services site, facilitating secure user onboarding.
Followed up on outstanding requirements, ensuring timely project progression.
Call Centre Service Consultant
STANLIB
01.2006 - 03.2007
Delivered detailed product information to clients, enhancing their understanding and satisfaction.
Correctly routed complex queries to appropriate departments for effective handling.
Provided feedback and followed up on outstanding items to ensure timely resolution.
Assisted clients with online password issues.
Answering queries via telephone.
FICA Service Consultant
STANLIB
02.2005 - 12.2005
Contacted clients to clarify FICA requirements and resolve outstanding issues, ensuring compliance and enhancing client satisfaction.
Facilitated client onboarding and document verification processes, streamlining integration and ensuring compliance with regulatory standards.
Assisted clients with investment product inquiries and service requests, providing timely solutions to enhance client experience.
Provided product knowledge training to new team members and clients.
Promotions Consultant
ABC Promotions
01.2004 - 12.2004
Developed strategic marketing plans for diverse promotional campaigns.
Collaborated with clients to understand their branding needs and expectations.
Conducted market research to identify new business opportunities and trends.
Marketed merchandise at local shopping malls to increase brand visibility and attract potential customers.
Education
Digital Transformation: Platform Strategies for Success - Information Technology
MIT Management Executive Education
Online
01.2023
National Diploma - Certificate in Cyber Security, Information and Cyber Security, Digital Forensics, Encryption, Govern CIIP, Cybercrime, Cybwarfare, Software and Ethical Hacking
Universtiy of Johannesburg
Johannesburg
01.2021
UJ Higher Certificate - Information Technology
University of Johannesburg
Johannesburg
01.2020
Programme in Investment Analysis and Portfolio Management - Investment Analysis, Portfolio management, Ethics, The Investment Background
UNISA
Johannesburg
01.2009
Matriculation - English, Afrikaans, Mathematics, Accounting, Geography, Business Economics
Athlone Boys’ High School
Johannesburg
01.2004
Skills
Quality assurance
Test lifecycle management
Test strategy
Testing methodologies
Test automation expertise
Performance testing
Regression testing
Integration testing
Database validation
Continuous integration
Software testing tools
Agile methodologies
Agile background
Test documentation
Test environment
Cross-functional teamwork
Team leadership
Problem solving
Critical thinking
Detail orientation
Communication skills
Interpersonal skills
Software lifecycle
Hobbies and Interests
Reading
Travelling
Sport: Soccer & Gym
Movies & Music
Golf
References
Vimalin Moodley, Test Team lead, 082 390 1475
Lara Van Der Nest, Team manager, 011 448 6239
Nomonde Maphumulo, Test Analyst, 073 404 5090
Timeline
Software Test Manager
Hyphen
01.2023 - Current
Senior Test Analyst
Hyphen
08.2017 - Current
Test Analyst (SIT – System Integration Testing and Enhancements)
RUBRIC Consulting
03.2016 - 08.2017
Test Analyst (Retail Testing Team)
STANLIB
08.2010 - 02.2016
E-mail Service Consultant
STANLIB
04.2007 - 10.2011
Call Centre Service Consultant
STANLIB
01.2006 - 03.2007
FICA Service Consultant
STANLIB
02.2005 - 12.2005
Promotions Consultant
ABC Promotions
01.2004 - 12.2004
Digital Transformation: Platform Strategies for Success - Information Technology
MIT Management Executive Education
National Diploma - Certificate in Cyber Security, Information and Cyber Security, Digital Forensics, Encryption, Govern CIIP, Cybercrime, Cybwarfare, Software and Ethical Hacking
Universtiy of Johannesburg
UJ Higher Certificate - Information Technology
University of Johannesburg
Programme in Investment Analysis and Portfolio Management - Investment Analysis, Portfolio management, Ethics, The Investment Background
UNISA
Matriculation - English, Afrikaans, Mathematics, Accounting, Geography, Business Economics