Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Christopher Mazibuko

Christopher Mazibuko

Johannesburg

Summary

PERSONAL ATTRIBUTES:

I am a detailed oriented thinker, dedicated to the collaboration of hard work and effective use of technology and human capital to achieve the highest possible results. Being pro-active and resourceful friendly also puts me at an advantage in both business and life making decisions as compared to my peers and my overall adaptable approach to any situation. Being a seasoned professional, I bring proven skills in negotiating having successfully worked with over 300 individual clients and businesses annually, preparing and finalizing complex agreements. I pay meticulous attention to detail ensuring my being a well-organized and decisive field and boardroom professional skilled at cultivating and deepening productive relationships with owners, companies and agency representatives. I am geared to bring knowledge and abilities to this challenging role with potential for long-term career advancement and success.

Overview

15
15
years of professional experience
12
12
years of post-secondary education

Work history

Real Estate Manager

AvenirProperties
johannesburg, gauteng
02.2021 - Current
  • Recruited and trained high-achieving sales and lettings staff, providing regular mentoring to improve team performance.
  • Used outstanding communication, persuasion and sales techniques to grow 54 property sales and lettings.
  • Managed and motivated a team of 15 staff, growing monthly profits by an average of 30%.
  • Performed accurate property valuations, advising clients on techniques to improve profitable sales outcomes.
  • Utilized TPN RentCheck to process rent and provide statement of accounts with 100% accuracy.
  • Oversaw the delivery of efficient and effective repair and maintenance requirements, managing a team of 5 contractors with a total contracting team of over 30 laborer's.
  • Provided outstanding levels of customer care, communicating effectively and professionally to develop positive company reputation.
  • Astutely managed negotiations between vendor and purchaser to garner the best-possible sales price.
  • Led monthly meetings with directors to analyse spending and provide financial recommendations.
  • Compared competitor data and statistics to develop business investment strategy and drive growth.
  • Compiled and assessed investment pricing, yield and expected changes.
  • Developed forecasting tools to analyse revenue variance, business pipeline and industry trends.
  • Worked with business teams to identify issues affecting financial results and profitability.
  • Delivered financial oversight and advice to corporate stakeholders, improving strategic planning.
  • Built and updated financial models to support ongoing budgeting and forecasting processes, analyse complex information and process real-time data.

Real Estate Agent

Keller Williams
johannesburg, gauteng
01.2019 - 12.2020
  • Ensure adherence of leases and contracts.
  • Professionally represented sellers in complex negotiation with prospective buyers.
  • Communicated with builders and engineers about how to sell new houses.
  • Fielded client complaints and issues about community.
  • Developed close relationships with area realtors and promoted builders to boost referral network.
  • Managed and rented out rental properties.
  • Counselled new buyers to enhance sales opportunities.
  • Coordinated appointments with prospective buyers to showcase houses and plots.
  • Advertised properties to general public via networking, brochures, adverts and multiple listing services to maximise exposure.

Financial Advisor

Liberty
07.2013 - 11.2020
  • First point of contact, Cold calling, and correspondence
  • Conducting professional meetings and closing financial business
  • Implementing and maintaining procedures
  • Attend meetings, insurance and investment roadshows/presentations and training.
  • Researched marketplace and provided clients with information about new and existing products and services.
  • Counselled clients on financial matters and provided recommendations on investment opportunities, products and services based on client needs and asset availability.
  • Assisted clients with planning for and funding retirements using various types of investments.
  • Profiled and analysed investment products to devise financial strategies meeting client financial needs and to forecast opportunities with highest return on investments.
  • Built and maintained client base by successfully managing and updating client portfolios.
  • Documented all client interactions and firm activity within client relationship management system.
  • Advised high net worth customers and insurance department management.

CLAIMS ASSESSOR

Santam
johannesburg, gauteng
06.2012 - 07.2013
  • Identifying possible fraud, non-disclosure, misrepresentation and pre-existing conditions
  • Identifying possible risks in the claims process and making recommendations
  • Complaint resolution
  • Determined insurance cover level and relevance for accurate claim assessments.
  • Escalated critical claims or complex situations to supervisor for review.
  • Achieved positive claim outcomes through careful case management.

Insurance Claims Administrator

Santam
johannesburg, gauteng
01.2010 - 05.2012
  • Processing of all claims documentation for all claims
  • Training of sales consultants
  • Monitor and make recommendations for improvements in claims process.
  • Investigated validity of motor and non-motor claims and established liability by performing research tasks, validations of documents and quotes and filtering claims for assessments or repudiations.
  • Embodied claims ethos to communicate effectively with claims handlers and service providers with client-centric focus.

CLAIMS

Santam
01.2009 - 04.2010
  • Scheduling of work distribution and monitoring production
  • Business processes in business
  • Recorded detailed, accurate claim particulars for reliable case notes.
  • Handled initial claims enquiries with attention to first-class, personal service.
  • Achieved established service targets and KPIs with consistently positive client feedback.
  • Registration of various claims
  • Followed up on all client requests and verified resolution.

Sales Consultant

Casio
12.2008 - 12.2008
  • Floor sales of various Casio keyboards for a period of a month at Pick n Pay
  • Stocktaking and training
  • Self-management and product distribution

Switchboard

Liberty
11.2008 - 12.2008
  • Directing calls to the relevant departments

Education

Bachelor of Arts - International Relations & Politics

University Of The Witwatersrand
Johannesburg, Gauteng
01.2006 - 11.2009

NVQ Level 5 - Finance and Tax

Moonstone School of Business
Pretoria, Gauteng
02.2014 - 10.2016

Certificate of Higher Education - Matric

St Martins High School
johannesburg
01.2000 - 12.2005

Skills

  • Property management
  • Property sales
  • Business development
  • Property valuations
  • Eviction laws
  • Team management
  • Facilities operations
  • Supply negotiation
  • Strategic research
  • Contract management
  • Workforce development
  • Conflict resolution
  • Change management
  • Transformational leadership
  • Opportunities identification and creation
  • Customer rapport
  • Revenue growth
  • Integrative negotiation
  • Industry partnership development

Languages

English
Fluent
Afrikaans
Advanced
isiZulu
Fluent
Setwsana
Advanced
Sesotho
Advanced
Portuguese
Upper intermediate

Timeline

Real Estate Manager

AvenirProperties
02.2021 - Current

Real Estate Agent

Keller Williams
01.2019 - 12.2020

NVQ Level 5 - Finance and Tax

Moonstone School of Business
02.2014 - 10.2016

Financial Advisor

Liberty
07.2013 - 11.2020

CLAIMS ASSESSOR

Santam
06.2012 - 07.2013

Insurance Claims Administrator

Santam
01.2010 - 05.2012

CLAIMS

Santam
01.2009 - 04.2010

Sales Consultant

Casio
12.2008 - 12.2008

Switchboard

Liberty
11.2008 - 12.2008

Bachelor of Arts - International Relations & Politics

University Of The Witwatersrand
01.2006 - 11.2009

Certificate of Higher Education - Matric

St Martins High School
01.2000 - 12.2005

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Christopher Mazibuko