CHRISTOPHER CLAASEN
Riyadh,Saudi Arabia
Summary
Data and Business Analyst with deep-rooted experience in aviation, spanning operations, quality assurance, and project management. Passionate about turning complex data into clear, actionable insights that drive business performance. Specialising in process optimisation, requirements gathering, and translating business needs into data-driven solutions. Proficient in data cleansing and transformation, descriptive and predictive analytics, with advanced capabilities in Excel, SQL, and Python for data analysis. Adept at data visualisation using Power BI and Tableau to drive informed decision-making.
Overview
13
13
years of professional experience
1
1
Certification
Work history
Senior Operations Data Analyst
GDC Middle East
Riyadh, Saudi Arabia
2023.10 - 2025.06
- Generated insights that improved operational efficiency and reduced downtime by 20%.
- Led quality control and data accuracy initiatives that decreased data input error by 25%.
- Managed comprehensive maintenance records of large fleet of aircraft, facilitating accurate and timely reporting.
- Prepared detailed reports and presentations on maintenance performance and compliance for senior management and regulatory bodies.
- Identified and implemented improvements that enhanced operational efficiency and safety by 12% and 17%, respectively.
Senior Aircraft Maintenance Engineer
LTMI & Sabena Engineering
Johannesburg, South Africa
2019.06 - 2023.09
- Championed weekly safety inspections across critical aircraft maintenance zones
- Sustained zero workplace injuries over 2 years.
- Accountable for releasing aircraft to service post-maintenance, upholding highest quality and safety standards.
- Responsible for training new technicians as well as enhancing team capabilities and knowledge.
Senior Aircraft Maintenance Technician
South African Airways Technical
Johannesburg, South Africa
2012.03 - 2019.05
- Performed comprehensive maintenance on B737-400, -800 and A320 aircraft, ensuring adherence to regulatory requirements.
Education
BCom (Hons) - Management Information Systems
University of Cape Town
2025.01 -
Advanced Diploma - Business Analytics
Rhodes University
2024.01 - 2024.11
Advanced Diploma - General Management
University of Pretoria (GIBS)
2024.01 - 2025.04
Advanced Certificate - Management
Management College of South Africa
2021.06 - 2022.07
Skills
- Operations Performance Monitoring
- Root Cause Analysis
- Workflow & Process Mapping
- Lean/Continuous Improvement
- Cross-Functional Communication
- Data Cleansing & Transformation
- Descriptive & Predictive Analytics
- Excel (Pivot Tables, Power Query)
- SQL and Python for Data Analysis
- Data Visualisation (Power BI/Tableau)
Certification
- Aircraft Maintenance Engineer License
- Lead Auditor
- Microsoft Power BI
- Datacamp (SQL and Python)
Languages
English
Afrikaans
Personal Information
Marital status: Married
Timeline
BCom (Hons) - Management Information Systems
University of Cape Town
2025.01 -
Advanced Diploma - Business Analytics
Rhodes University
2024.01 - 2024.11
Advanced Diploma - General Management
University of Pretoria (GIBS)
2024.01 - 2025.04
Senior Operations Data Analyst
GDC Middle East
2023.10 - 2025.06
Advanced Certificate - Management
Management College of South Africa
2021.06 - 2022.07
Senior Aircraft Maintenance Engineer
LTMI & Sabena Engineering
2019.06 - 2023.09
Senior Aircraft Maintenance Technician
South African Airways Technical
2012.03 - 2019.05