Christophe Rugero
Repairs Manager
Randburg
Summary
Christophe is a socially confident, hardworking young man who is fascinated by challenge, passionate about electronics and fault finding. He is open to new ideas and willing to share his knowledge. He is teachable and is a fast learner. Christophe is meticulous to detail, has good communication skills which makes his electrical abilities outstanding. His exposure as a technician makes him ready for more challenges in the engineering space.
Overview
2
2
Languages
3
3
Certifications
15
15
years of professional experience
Work History
Repairs Manager
ASSA ABLOY Inc.
09.2021 - Current
- Participated in recruitment efforts, assisting in the selection of highly skilled technicians to join the team.
- Enhanced customer satisfaction by addressing concerns promptly and providing clear communication throughout the repair process.
- Implemented preventive maintenance programs for clients, reducing equipment downtime significantly.
- Managed a team of technicians, ensuring high-quality work and adherence to safety protocols.
Repairs And Systems Support
FSK Electronics Engineering
01.2014 - Current
- Inventory replenishment
- Work assignment
- Responsible for repairing radio frequency & GSM equipment
- Maintains customer base and technical support
- Handles the maintenance of customer equipment
- Installing antenna
- Fills in completed jobs on the job card
- Responsible for telephonically assisting customers with faults
- In-charge of fault finding on the site
- Accountable for tuning and setting frequency on guard monitoring units
- Works on base stations for security companies, handling the alarm panels for home alarms
- Full electronic test of the RF and GSM products of FSK Electronics before sending to the customer, and making sure the measurement of the signal strength is accurate as well as to monitor clients radios (RF & GSM) on the techtool and softbase
- Promote FSK Electronics products to existing customers, through technical support
- Advise customers on the new technology implemented by FSK Electronics into the existing and new products
- Reported to: Chief Operations officer
- Reason for leaving: Looking for more challenges and better remuneration
Technician
Clear line Protection Systems Engineering
09.2011 - 12.2014
- Populated Printed Circuit Boards (PCBs) with electronic components
- Listed products and components before they go for manufacturing
- Tested the DC power supply after unit completion
- Was responsible for fault finding
- Designed new products schematics and PCB layouts using Easy PC
- Loaded and updated BOMs (Bills of Materials) on ACCPAC and activate products in Misys
- Loaded documents for new products on the system
- Reported to: Research & Development Manager
- Reason for leaving: There was no room for growth within the company and he wanted more exposure as a technician
Education
National Diploma - Electronic Engineering
Vaal University Of Technology
Vanderbijlpark01-2013
Skills
Visual Basic
Ms Word
Ms Access
Ms Excel
PowerPoint
Electrical systems
Equipment troubleshooting
Diagnostic
Team supervision
Inventory monitoring
Job planning
Work order management
Risk assessment
Quality control
Production scheduling
Staff management
Deadline management
Cost control
Performance monitoring
Troubleshooting
Employee performance evaluation
Delegation
Maintaining components
Work order processing
Teamwork
Positive attitude
Customer service
Problem-solving abilities
Time management
Multitasking
Organizational skills
Support sales department with RF & GSM knowledge while training customers on FSK Electronics products
Team leadership
Excellent communication
Self-motivation
Attention to detail
Decision-making
Team collaboration
Operations management
Crisis management
Analytical thinking
Problem resolution
Team building
Strategic planning
Certification
Health and Safety Manager
Industry Related Experience
- Documentation and reporting
- Electronics & Customer support
Timeline
Repairs Manager
ASSA ABLOY Inc.
09.2021 - Current
Repairs And Systems Support
FSK Electronics Engineering
01.2014 - Current
Technician
Clear line Protection Systems Engineering
09.2011 - 12.2014
National Diploma - Electronic Engineering
Vaal University Of Technology