CHRISTOFF VAN DEN BERG
Hospitality Management / I.T
Summary
" With 13 years of experience in hospitality and a strong IT support background, I offer a unique combination of customer-focused service and technical expertise. My career is marked by a dedication to excellence, whether leading teams in restaurants or ensuring smooth IT operations under SLAs. Thriving in fast-paced environments, I excel in adaptability and attention to detail. I bring skills in time management, staff leadership, and process optimization. Passionate about creating positive customer experiences and knowledgeable in IT systems, I am a versatile professional ready to drive organizational success and embrace new challenges. "
Overview
24
24
years of professional experience
2
2
Languages
Work History
Bar Management
Picasso's Pub & Pizzeria
01.2020 - 01.2023
- Acknowledging, welcoming, and greeting guests and mixing a variety of simple and complex drinks according to customer requirements
- Maintaining stock levels to prevent shortages of critical items and ensure the availability of menu items
- Taking prompt action to ensure the safety and satisfaction of all patrons and staff
- Participating in pub incentives to drive sales and promote revenue
Full Time Front of House Manager / Server
Hillside Tavern Grill
01.2007 - 01.2017
- Recruiting, training, and supervising of staff, as well as the supervision of servers before and during service
- Overseeing stock levels, planning menus, ensuring compliance with licensing, hygiene along with health and safety guidelines
- Greeting customers along with problem solving, as well as always having a thorough knowledge of both the applicable menu and wine list
- As a server, I prided myself in providing excellent wait service to always ensure client satisfaction and return business
Assistant Manager
The Pandora Pub & Inn
01.2001 - 01.2003
- Company Overview: Cornwall, United Kingdom
- Ensuring the commercial success of the pub bar and dining area
- Overseeing the front-of-house work, staff recruitment and stock control of the overall establishment in the absence of the General Manager
- Interacting with customers (including serving food and drink) and ensuring that high standards of customer service are maintained
- Collecting and acting on customer feedback, as well as organizing and advertising entertainment such as quiz nights
Administration and IT Technician
Wiseman Plumbing & Maintenance
03.2023 - 04.2025
Junior IT Technician
Pro-IT (Pty) Ltd
01.2019 - 01.2020
- Setup of workstations of computers and general peripherals (routers, printers etc.)
- Ensure security and privacy of networks and security of computer systems
- Identify computer and network equipment for diagnostic repairs
- Install cabling to network equipment
Service Manager
Sizwe Africa IT Group (Pty) Ltd
01.2017 - 01.2018
- My main responsibility within the company was to ensure optimum service delivery aligned with SLA (Service Level Agreement) in relation to desktop support, notebook support, and printer support.
Web Content Manager
Golf2Africa
01.2004 - 01.2007
- Managing web-related customer queries
- Website content and database management
- S.E.O management (Search Engine Optimization)
Education
Diploma - Hotel, Resort And Restaurant Management
Damelin Hotel & Business School
04.2001 -
High School Diploma -
Senior Certificate (Matric)
Pretoria, South Africa 04.2001 -
Skills
Maritime Qualifications
STCW 10
Date of Issue : 17/04/2023
Valid until : 16/04/2028
- Elementary First Aid
- Fire Prevention & Firefighting
- Personal Survival Techniques
- Security Awareness Training
- Personal Safety & Social Responsibilities
LEARN TO SWIM
Instructor's Certificate
Date of Issue : 18/03/2004
Personal Information
- Availability: Immediate
- All contract types
- Passport Number: South African. A10117663
- Health Status: Excellent, no physical impairments
- Date of Birth: 11/04/1981
- Nationality: South African
- Driving License: Code10 South African
Interests
History
Reading
Kettlebell training
Music
Gaming
Sporting events
Lifesaving
Swimming
Additional Information
• Ella Blom – Picasso's Pub & Pizzeria
(+27) 66 238 3877 – General Manager
• Kevin Spicer, Jana Kasik – Hillside Tavern Grill Restaurant
(+27) 64 998 5330 / (+27) 66 033 5834 – General Managers
• John Calland – The Pandora Pub and Inn
(+44) 1872 863142 – General Manager
References - I.T
• Shaun Wiseman – Wiseman Plumbing and Maintenance
(+27) 76 265 4180 – Owner and CEO
• Cloete Vermeulen – Pro IT
(+27) 82 551 3149 – Owner and CEO
• Quintin Diederichs – Golf2Africa
(+27) 76 943 2214 – Owner and CEO
Timeline
Administration and IT Technician
Wiseman Plumbing & Maintenance
03.2023 - 04.2025
Bar Management
Picasso's Pub & Pizzeria
01.2020 - 01.2023
Junior IT Technician
Pro-IT (Pty) Ltd
01.2019 - 01.2020
Service Manager
Sizwe Africa IT Group (Pty) Ltd
01.2017 - 01.2018
Full Time Front of House Manager / Server
Hillside Tavern Grill
01.2007 - 01.2017
Web Content Manager
Golf2Africa
01.2004 - 01.2007
Diploma - Hotel, Resort And Restaurant Management
Damelin Hotel & Business School
04.2001 -
High School Diploma -
Senior Certificate (Matric)
04.2001 -
Assistant Manager
The Pandora Pub & Inn
01.2001 - 01.2003
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