Christo Nell

I am a dedicated customer service individual with great focus in providing quality and excellent guest satisfaction, followed by a prompt problem solving flair. I have the ability to establish and maintain excellent communication and professional relationships with guests, colleagues and management alike. I am adept in general accounting, finance transactions and revenue driven. I often identify customer needs and deliver effective problem handling solutions. I have great management skills combined with a vast knowledge of the service industry, specifically onboard cruise ships. I am a hardworking individual, friendly, professional and courteous. I am able to adapt quickly to different situations and implement all company decisions in a timely manner to ensure the company and personal goals are achieved. I have a proven track record of managing large teams, including presenting reviews, coaching and their development. I also ensure the welfare programs are followed to ensure my team's job satisfaction and performance are exceeded. I am of a positive outlook and committed to my work. I encourage all around me to utilize their transferable skills as we learn from each other. I'm knowledgeable with strong background in cruise consulting. Adept at providing personalized travel recommendations and ensuring exceptional customer satisfaction. Demonstrated ability in itinerary planning and resolving client concerns, leveraging communication and organizational skills.

Certified Interior Designer