Christine Janse van Vuuren
Depot Branch Manager
Upington
Summary
Dynamic Depot Branch Manager with a proven track record at Voltex, enhancing customer satisfaction and exceeding sales targets through effective branch operations management and relationship building. Expert in maintaining optimum inventory levels and fostering strong supplier relationships. Skilled in customer service and branch operations, achieving significant improvements in service quality and performance metrics.
Overview
7
7
years of professional experience
Work History
Depot Branch Manager
Voltex
04.2018 - Current
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Manage Branch Administration, Sales, and warehouse personnel.
- Assist internal and external auditors where neccessary.
- Monitor stock levels at all times daily, stocked out items, potential stocked out items, and keeping an eye on slow-moving items.
- Source, implement, and manage preferred suppliers in accordance with business needs and supplier requirements.
- Be the subject matter expert and provide the organization with expert market outlook knowledge, and define potential impact to the business.
- Maintain optimum inventory levels to ensure on-time deliveries to meet customer requirements while minimizing acquisition, carrying, and logistics costs.
- Process purchase requisitions, purchase change orders, and requests for quotes to suppliers.
- Expedite the delivery of purchased items to meet customer-required delivery schedules.
- Evaluate and develop alternative sources to ensure the smooth flow of goods and services to support the business needs.
- Work diligently with the sales team to develop mechanisms that will improve quality, provide realistic schedules, standardize processes, and reduce costs.
- Building and maintaining a healthy relationship with suppliers.
Education
High School Diploma -
Duineveld High
Upington, South Africa 04.2001 -
Skills
Customer Service
Branch Operations Management
Relationship Building
Relationship building and management
Product knowledge
Good supplier relationships
Year's of expertise in all areas mentioned
Timeline
Depot Branch Manager
Voltex
04.2018 - Current
High School Diploma -
Duineveld High
04.2001 -
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