Desired Job Title
Cashier SupervisorAdmin ClerkCashierWork Type
Full TimeLocation Preference
On-SiteLocation: Marianhill, ZA
Open to relocation: Yes
Christine Govender
Cash Bank Supervisor
Marianhill
Work Preference
Summary
Proficient and attention to detail in my work I am offering versatile office administration skills with extensive experience in cash office liaison with debtors. I have the ability to learn and master new concepts, positive work ethic and commitment to provide excellent service. I work independently and are able to juggle multiple priorities and meet tight deadlines.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
17
17
years of professional experience
Work History
Cashier Supervisor
Massmart T/a Westmead Cash & Carry
07.2016 - Current
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Processed both cash and card purchases and returns.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Assisted customers by answering questions and fulfilling requests.
- Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
- Trained team members on cash register operation and cash handling.
- Operated POS cash register and equipment to collect payments.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Processed refunds and exchanges in accordance with company policy.
- Conducted regular audits of register tills, ensuring accuracy in daily cash counts and minimizing discrepancies.
- Worked closely with team members from other departments to resolve complex customer issues or facilitate seamless transactions.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
Admin Clerk
Massmart t/a Westmead Cash & Carry
01.2013 - 01.2016
- Outline
- Administrative Duties
- Key Responsibilities
- Managing the switchboard
- Receipting customer payments
- Filing, scanning & copying
- Data Capturing
- Capturing store overtime
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Cashier
Masscash
08.2009 - 02.2013
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Grade 12 - English, Afrikaans, Biology, Accounting, Home Economics, Geography
Nilgiri Secondary School
01-1989
Skills
Office Skills:
Data Capturing
Administration
Spreadsheets/Reports
Liaison with Clients
Program Skills:
MS Word
Outlook
Timeline
Cashier Supervisor
Massmart T/a Westmead Cash & Carry
07.2016 - Current
Admin Clerk
Massmart t/a Westmead Cash & Carry
01.2013 - 01.2016
Cashier
Masscash
08.2009 - 02.2013
Grade 12 - English, Afrikaans, Biology, Accounting, Home Economics, Geography
Nilgiri Secondary School