Summary
Work History
Education
Languages
References
Attributes
Personal Information
Timeline
Generic

CHRISTINA NYENGETERAI KOMBORA

Kabokweni

Summary

I am a great team player and also pride myself on my strong telephone and excellent communication skills, which enable me to interact well with clients. I also take on new challenges with a lot of enthusiasm, and I am always keen to learn new things. I am a very patient and friendly individual, which is why I'm able to handle difficult clients and offer great service in a busy environment. Enthusiastic professional experienced in leading branch staff to exceed sales goals while delivering excellent customer service.

Work History

Branch Manager

STONE CONNECTION-NELSPRUIT BRANCH
Nelspruit,Mpumalanga
05.2025 - Current
  • Day-to-day management of the branch.
  • Doing quotations.
  • Invoicing
  • Processing of journals and invoices.
  • Handling and allocation of payments in the cashbook and banking.
  • Handling customer accounts.
  • Internal sales.
  • Marketing of products.
  • Managing daily operations and ensured smooth branch functionality.
  • Overseeing staff scheduling and assigned tasks to team members.
  • Develop customer service strategies to enhance client satisfaction.
  • Responsible for reception and welcoming all branch visitors.
  • Answering the phone.
  • Managing emails.
  • Managing stuff.
  • Handling all inquiries from customers.
  • Stock controlling.
  • Cash controlling.
  • Daily and monthly reporting.
  • Month-end procedures.

Educator

Ministry of Education in Zimbabwe
  • My duties involved Day to day teaching of learners and classroom management.
  • I was also responsible for preparing and delivering test transcripts.
  • Other duties involved assisting in coaching netball as well as other extra curricular activities.
  • I managed to attain a 100% pass rate in History, in 2010 and 2011.

Barista

Mugg n Bean, Spur, Ginellis Restaurant and Café
  • Answering the telephone and taking take away orders
  • Relaying all in house specials to customers
  • Serving food and beverages
  • Delivering great service in a busy restaurant environment
  • Cashing up of waitrons
  • Basic restaurant admin
  • FOH management
  • Ensuring pleasant guest experience
  • Handling customer complaints
  • Ensuring FOH area is clean at all times and ready to receive customers.

Sales and admin assistant

Next Level Designs
  • Meeting and greeting all clients to the showroom
  • Answering the phone
  • Handling inquiries
  • Managing and handling files
  • Walking clients through the showroom
  • Interacting with potential clients
  • Providing all relevant information regarding our products, services and the business in general
  • Responding to clients' requests
  • Going out to meet clients for quotations at client's residence
  • Doing all relevant follow ups to clients
  • Distribution of pamphlets
  • Arranging appointments
  • Receiving and checking all project accessories for accuracy
  • Carrying out any other tasks assigned to me to the best of my ability
  • Coordinating office communications
  • Providing support to management.

Education

B.A General Degree - History, Shona And English Communication

Catholic Uninversity in Zimbabwe
08-2007

Ordinary level school certificate -

Advanced level school certificate -

TEFL/TESOL certificate -

Languages

  • English, excellent
  • IsiZulu/SiSwati, average
  • Shona, excellent

References

  • Ben Savanhu, 0622427239, Previous manager at Ginellis
  • Hugo du Preez, +27823015211, Manager at Rustique/Café Barista
  • Rachel Mokwana, 0814620947, Project Manager and Designer at Next Level Designs
  • Sharon Snyman, 0027 73 226 0549, Regional Manager at Stone Connection
  • Tinashe Muriko, 0027 817624932, Sales Manager at Stone Connection

Attributes

  • Great team player
  • Strong telephone and excellent communication skills
  • Enthusiastic about new challenges
  • Keen to learn new things
  • Patient and friendly individual
  • Able to handle difficult clients
  • Offer great service in a busy environment

Personal Information

Passport Number: FN540247

Timeline

Branch Manager

STONE CONNECTION-NELSPRUIT BRANCH
05.2025 - Current

Educator

Ministry of Education in Zimbabwe

Barista

Mugg n Bean, Spur, Ginellis Restaurant and Café

Sales and admin assistant

Next Level Designs

B.A General Degree - History, Shona And English Communication

Catholic Uninversity in Zimbabwe

Ordinary level school certificate -

Advanced level school certificate -

TEFL/TESOL certificate -

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CHRISTINA NYENGETERAI KOMBORA