Adobe Acrobat Pro, Photoshop
Christinah Mekgwe-Makola
Senior Specialist Internal Campaign
Krugersdorp
Summary
Inspirational Internal Communications Specialist with 15 years in sharing encouraging company messages with workforce of 30 000. Adept at finding and promoting captivating tales from within organization. Accomplished storyteller with excellent written communication skills.
Overview
15
15
years of professional experience
1999
1999
years of post-secondary education
Work History
Internal Communication Manager
Transnet Freight Rail
Johannesburg
01.2012 - Current
- Develop Internal Communication Strategy and plans
- Organise the CE Broadcasts
- Organise Internal Campaigns
- Develop External Communication Strategy
- Organising conferences and exhibitions including career expos
- Formulating a media plan
- Formulating a safety communication plan
- Formulating an Events Management Plan
- Managing of Internet and Intranet
- Updating of mobile applications comms
- Publishing of TFR communique to all Transnet Freight Rail users
- Digital or Social Media content collection
- Popia Champion - Updating of company letterheads with Popia Act
- Organising National Safety campaigns
- Development of the Branding strategy for Transnet Freight and rolling it out to the areas
- Media Relations
- Reputation Management
- Events: Organising of Presidential Golf & Recognition Awards
- Organising of CE's excellence awards
- Organising of CE's events and regional events
- Organise Conferences & Career exhibitions
- Safety Advertising - Organise radio campaigns for Managing Executives on Cable Theft and Vandalism of Transnet property as well as Level Crossing Safety Campaigns
- Organise radio adverts on Level Crossing campaigns - The campaign is used to make awareness of railway safety where communities are sensitized to act safely and STOP at the Level crossings
- Stakeholder Management - Engaged Merafong Local Municipality in collaboration on Corporate Social Investment and mitigate community unrest in the area
- Managed communication department's R3 0000 0000,00] budget.
Administrator
Rotran Eskom Warehouse
06.2007 - 11.2007
- Creating customer requisitions
- Receiving orders
- Issuing of customer orders
- Customer order tracking
- Filing of invoices
Client Service Executive
Metropolitan Life Insurance
01.2003 - 05.2007
- Assisting customers with opening new policies, claims, and referrals
- Office Admin
- Assisting clients with reinstating lapsed policies
- Assisting clients with withdrawals from their policies
Education
Grade 12 -
Thethe High School
National Diploma - Business Communication
Tshwane University of Technology
Postgraduate Diploma - Management
Regent Business School
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Vega School
Masters - Railway Operations
Glasgow University
Skills
Managerial and Leadership skills
Media Relations
Good Communication Practice
High-Level Computer Literacy
Presentation skills
Organised and good planner
Ability to work under pressure
Willingness to learn
Punctual
Innovative
Goal & Task Oriented
Corporate storytelling
Relationship management
Video editing
Content creation
MS PowerPoint
Employee communications
Audio editing
Digital communications
Stakeholder management
Multimedia content development
Internal communication strategies
Crisis communication
Communication campaigns
Intranet management
Employee engagement
Video content production
Marketing communications
Project management
Content development
Speech writing
Website maintenance
Web content management
Campaign coordination
Brand messaging
Media relations
Press releases
Community management
Brand management
Branding management
Client profile building
Annual communication planning
Communications strategy
Media outreach
Web development
Teamwork and collaboration
Problem-solving
Multitasking
Team leadership
Social media strategy
Creative thinking
Excellent communication
Decision-making
Effective communication
Verbal and written communication
Time management abilities
Client relationship management
Drivinglicense
Code 08
Homelanguage
Setswana
Otherlanguages
- English
- Isizulu
- Northern Sotho
Criminalrecord
None
Health
Excellent
Personal Information
- Gender: Female
- Nationality: South African
- Marital Status: Married
Disclaimer
I Christinah Abueng Mekgwe-Makola hereby declare the above information as correct.
Idnumber
810703 0517085
Accomplishments
- Supervised team of 14 staff members.
- Achieved [100%] through effectively helping with CEStaff Broadcast.
Software
Timeline
Internal Communication Manager
Transnet Freight Rail
01.2012 - Current
Administrator
Rotran Eskom Warehouse
06.2007 - 11.2007
Client Service Executive
Metropolitan Life Insurance
01.2003 - 05.2007
National Diploma - Business Communication
Tshwane University of Technology
Postgraduate Diploma - Management
Regent Business School
undefined
Vega School
Masters - Railway Operations
Glasgow University
Grade 12 -
Thethe High School