I'm a hard-working and honest individual with many years of experience optimizing office procedures and overseeing operations . I consider myself to be positive and level-headed. Definitely a people's person and a fantastic team player. I am a loyal and resourceful individual known for exceeding employer expectations. Looking for that perfect place where i can outwork my skills, make a difference and be an asset.
Overview
13
13
years of professional experience
Work History
Office Manager
Bone Deep Tattoo Studio
Umhlanga
09.2023 - 03.2024
Ordered supplies and equipment to maintain adequate inventory levels.
Maintained filing system for records, correspondence and other documents.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Maintained confidential records relating to personnel matters.
Responded to customer inquiries via phone or email in a professional manner.
Supervised staff members, organized schedules and delegated tasks.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Floor Administrative Assistant
Alpha Pharm
Westville
04.2023 - 09.2023
Organized and maintained paper and electronic filing systems for records, correspondence, and other material.
Responded to customer issues to provide immediate resolution and improve retention.
Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Office Manager
Skybox Media
Westville
10.2019 - 01.2023
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Supervised staff members, organized schedules and delegated tasks.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Delegated work to staff, setting priorities and goals.
Office Administrator /Front Desk Receptionist
Kantey & Templer Consulting Engineers
Westville
01.2016 - 06.2019
Dealing with all new visitors / clients at the Front Desk
Fire Marshall duties
Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
Assisting 85 staff in the booking of their Medicals and Inductions, and all training needed
All bookings related to Flights / Car Hire / Accommodation / Travel Insurance for the Engineers when traveling
Company vehicles - updating registers / maintenance and licensing
In charge of the building / office maintenance requirements - Bookings and follow up of repairs to Aircon / Electrical / Plumber / Cleaning / Security
Provided assistance with the planning of events such as staff meetings or conferences.
Preparation of BEE Audit Backup Documents - Training / Mentorships / InService / Bursaries
Maintained business office inventory and equipment by checking stock for needed supplies.
Organized and maintained filing systems, including electronic databases and records.
Composed correspondence such as letters, emails, memos, reports and other documents.
Assisting both of the Directors with all Administration support needed.
Office Administrator
Luxury Spa & Sauna
Durban
01.2013 - 01.2015
All office duties
Dealing with clients & obtaining new customers
Managing the staff and their daily duties
Processed invoices on a timely basis according to established procedures.
Developed strong relationships with clients through excellent customer service skills.
Desktop Publisher
Appeal Document Services
Durban
02.2012 - 12.2012
Desktop Publishing - Design work and layout
Cleaning of Documents for Lawyers and Attorneys
Edited text content for accuracy and clarity.
Personal Assistant
DC Shoes
Durban
01.2011 - 12.2011
Handled confidential documents and communications with discretion, safeguarding sensitive information.
Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
Managed office supplies inventory and placed orders when necessary.
Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
Organized travel arrangements, including flights, accommodations, and transportation.
Greeted visitors in a professional manner and provided assistance with inquiries.
Education
Certificate in Graphic Design -
Magnificent Design
01.2015
National Diploma in Web Design -
Mediatec College
01.2000
National Diploma in Desk Top Publishing -
Hirt & Carter
01.1999
Matriculated -
Durban Girls High School
01.1998
Skills
Multi-tasking
Workflow Optimization
Computer Literate
Creative Thinking
An Artistic Eye
Organizational Skills
Presentation Design
Event Coordination
Administrative Support
A Team Player
Languages
English, Native
Afrikaans, Proficient
Timeline
Office Manager
Bone Deep Tattoo Studio
09.2023 - 03.2024
Floor Administrative Assistant
Alpha Pharm
04.2023 - 09.2023
Office Manager
Skybox Media
10.2019 - 01.2023
Office Administrator /Front Desk Receptionist
Kantey & Templer Consulting Engineers
01.2016 - 06.2019
Office Administrator
Luxury Spa & Sauna
01.2013 - 01.2015
Desktop Publisher
Appeal Document Services
02.2012 - 12.2012
Personal Assistant
DC Shoes
01.2011 - 12.2011
Certificate in Graphic Design -
Magnificent Design
National Diploma in Web Design -
Mediatec College
National Diploma in Desk Top Publishing -
Hirt & Carter
Matriculated -
Durban Girls High School
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