Christian Vermeulen
Resume
Johannesburg,GP
Summary
Business-driven individual with more than 20 years working as Director for various organization. Determined and experienced in client rapport, budget control and employee mentoring and coaching. Enthusiastic individual eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of sales and operational tasks required. Motivated to learn, grow and excel.
Overview
2
2
Languages
10
10
years of post-secondary education
30
30
years of professional experience
Work History
Director
Rubiks Resolved (Pty) Ltd
Johannesburg, Gauteng
01.2019 - Current
- Reviewed contracts and agreements to identify potential risks and ideal mitigation strategies.
- Verified certificates of insurance for accuracy and conformance with internal risk management policies and coordinated issuance to individuals and entities.
- Collaborate with specialist Insurers and Underwriting Managers to ensure most suited risk solutions are recommended to clients.
- Increased customer satisfaction by identifying business risk from a insurance perspective.
- Identify, assess and prepare for any dangers, both physical and figurative, that may interfere with an organization's operations and objectives.
- Dealings with SME market and Blue Chip Corporate segment.
- Increased Revenue by 50% year on year.
Managing Director
One Call Insurance Brokers (Pty) Ltd
Johannesburg, Gauteng
01.2013 - 12.2018
- Drove strategic improvements to enhance operational and organizational efficiencies.
- Aligned department vision, goals and objectives with company strategy to achieve consistently high results.
- Developed and optimized organizational systems to boost efficiency and keep operations scalable and agile for changing demands.
- Monitored sales forecasts and projected financial planning for organization to achieve revenue goals.
- Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
- Created vision and provided leadership for targeting larger prospects.
- Instituted formal operating procedures and enforced adherence to policies and regulations that impacted bottom-line.
- Cost management initiatives to reduce expenses by 30%.
- EBIT increase by 100% for 3 consecutive years.
Branch Manager
UPS South Africa (Pty) Ltd
Cape Town, Western Cape
01.2010 - 12.2012
- Assessed budget plans and present costs to forecast trends and recommend changes.
- Collaborate with management team to develop action plans and improve service level results.
- Created a customer-focused work environment to facilitate customer satisfaction and reduce churn.
- Demonstrated an understanding of the Balanced Scorecard and worked with management team to develop and execute operating plans necessary to achieve business objectives.
- Implemented new learning strategies depending upon employees' skill levels.
- Improved service levels by 25%.
- Increase profitability by 20%.
National Sales Manager
UPS South Africa (Pty) Ltd
Johannesburg, Gauteng
01.2004 - 12.2009
- Managed national sales programs, supervised 20 sales executives and evaluated KPIs for promotional opportunities.
- Developed and implemented effective sales strategies and led nationwide sales team members to achieve sales targets.
- Remained responsive to changing targets by preparing monthly, quarterly and annual sales reports and forecasts.
- Exceeded targets by building, directing and motivating high-performing sales team.
- Monitored customer trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Collaborated with operational and finance teams to ensure sales alignment in strategic objectives.
- Sales target achievement, 20% + growth per annum.
Operations Director
Unitrans Express Deliveries ( UPS South Africa agent)
Johannesburg, Gauteng
07.1999 - 12.2003
- Rolled out lean methodology processes, which initiated quality control and decreased arrears.
- Deployed UPS services in South Africa according to global requirements.
- Engage with various stakeholders to operate and ensure compliance within government regulatory bodies.
- Develop and maintained relationships with airline management, transporters and contractors.
- Deployed and developed UPS operational service offering in Botswana, Namibia, Mozambique, Malawi, Swaziland, Lesotho and Zimbabwe in alignment with global operational standards.
- Improved company revenue by collaborating with marketing, sales and service departments.
- Operational excellence improved by 35%
Operations Supervisor
UPS Dubai LCL
Dubai, United Arab Emirates
06.1997 - 07.1999
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Monitored supply chain and managed all logistics functions for company.
- Processed inbound and outbound shipments with high accuracy and efficiency by effectively directing associate teams and managing inventory processes.
- Reviewed and assessed ongoing operations, developing initiatives for continuous process improvement.
- Led associate focus groups and meetings to obtain suggestions, address concerns or issues and foster positive relations among team members and management.
- Ensure vehicle fleet management objectives are achieved and maintained.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Operational efficiency improvements of 27%.
Sales Representative
Pferd SA (Pty) Ltd
Johannesburg, Gauteng
01.1995 - 05.1997
- Developed and delivered engaging sales presentations to convey product benefits.
- Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
- Utilized professional sales techniques to persuasively communicate with clients.
- Generated and followed up on lead lists resulting from specific marketing campaigns.
- Increased revenue by acquiring new customers and determining needs to offer relevant products.
- Fostered close-nit partnerships with customers to uncover and meet specific goals.
- Increased sales by 20% year on year.
Rigger Foreman
Vereck Steel (Pty) Ltd
Johannesburg, Gauteng
01.1993 - 12.1994
- Collaborated with management, technical crew members and fellow supervisors to organize efficient operations and achieve demanding schedule targets.
- Established clear priorities and production quality standards.
- Evaluated incoming materials for quality and amounts ordered.
- Interacted with employees to demonstrate high standards and mitigate issues effectively.
- Meticulously tracked all parts and equipment used on each job site.
Data Capturer
Times Media Group (Pty) Ltd
Johannesburg, Gauteng
01.1991 - 12.1992
- Evaluated source documents to locate information needed for each data entry field.
- Verified accuracy and validity of data entered in databases
- Verified accuracy of data before transcribing.
- Executed data verification to detect errors.
- Identified data entry errors and reported to necessary departments.
Education
No Degree - Short Term Insurance NQF L4
Damelin Business School
Office Training 01.2016 - 12.2016
No Degree - Regulatory Examination RE - Short-Term Insurance
Leselo Examination Body
Johannesburg 03.2013 - 03.2013
No Degree - Manager Leadership School & Sales Training
UPS Internal Training
Germany 02.2004 - 12.2006
No Degree - MAP - Management Advancement Program
Wits Business School
Parktown 02.2001 - 12.2001
No Degree - NMP - New Managers Program
Wits Business School
Parktown 02.2000 - 07.2000
No Degree - Sales And Marketing Management
Damelin Management School
Benoni 02.1993 - 06.1993
High School Diploma -
Brandwag
Benoni 01.1984 - 12.1988
Skills
Operations management
Hobbies
Golfer and outdoor activities
Timeline
Director
Rubiks Resolved (Pty) Ltd
01.2019 - Current
No Degree - Short Term Insurance NQF L4
Damelin Business School
01.2016 - 12.2016
No Degree - Regulatory Examination RE - Short-Term Insurance
Leselo Examination Body
03.2013 - 03.2013
Managing Director
One Call Insurance Brokers (Pty) Ltd
01.2013 - 12.2018
Branch Manager
UPS South Africa (Pty) Ltd
01.2010 - 12.2012
No Degree - Manager Leadership School & Sales Training
UPS Internal Training
02.2004 - 12.2006
National Sales Manager
UPS South Africa (Pty) Ltd
01.2004 - 12.2009
No Degree - MAP - Management Advancement Program
Wits Business School
02.2001 - 12.2001
No Degree - NMP - New Managers Program
Wits Business School
02.2000 - 07.2000
Operations Director
Unitrans Express Deliveries ( UPS South Africa agent)
07.1999 - 12.2003
Operations Supervisor
UPS Dubai LCL
06.1997 - 07.1999
Sales Representative
Pferd SA (Pty) Ltd
01.1995 - 05.1997
No Degree - Sales And Marketing Management
Damelin Management School
02.1993 - 06.1993
Rigger Foreman
Vereck Steel (Pty) Ltd
01.1993 - 12.1994
Data Capturer
Times Media Group (Pty) Ltd
01.1991 - 12.1992
High School Diploma -
Brandwag
01.1984 - 12.1988
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