Odoo
Christelle Lombard
Project Manager
Strand
Summary
Forward-thinking team leader possessing exceptional organizational and motivational skills, adept at:
- Efficiently managing departments to meet objectives and goals.
- Demonstrated success in effectively aligning employees with roles that optimize their performance.
- A proactive and diligent individual dedicated to consistently improving operational processes.
- Proficient in comprehending and grasping highly technical IT processes.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
Work History
Operations Manager
Montar Manufacturing
Brackenfell
11.2022 - Current
- Increase product production quality by 50%
- Established positive and effective communication among unit staff and business leadership, reducing miscommunications, and missed deadlines.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Manage teams workload and help prioritise what work to work on first.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Assisted in recruiting, hiring and training of team members.
- Reported issues to higher management with great detail.
- Developed systems and procedures to improve operational quality and team efficiency.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Mitigated business risks by working closely with staff members and assessing performance.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands
- Identified and resolved unauthorized, unsafe, or ineffective practices
- Introduced new methods, practices, and systems to reduce turnaround time
- Developed and maintained relationships with external vendors and suppliers
- Led hiring, onboarding and training of new hires to fulfill business requirements
- Developed systems and procedures to improve operational quality and team efficiency
- Scheduled employees for shifts, taking into account customer traffic and employee strengths
- Reported issues to higher management with great detail
Office Manager
Waterline Pools
Gordons Bay
05.2022 - 10.2022
- Answering office phone and directing calls to correct department.
- Generate and follow up on quotes.
- Created, maintained and updated filing systems for paper and electronic documents.
- Keeping budget updated on daily basis through uploading all relevant documents.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel
- Coordinated special projects and managed schedules
Digital Marketing Freelancer
Shift2Clarity
Pretoria
06.2016 - 01.2022
- Led projects to redesign web pages, diversify strategies and revitalize social media presence.
- Assist with financial admin in the company for example categories the expense and uploading them to the financial system of the company.
- Social media planning, post development and scheduling.
- Website development, content editing and maintenance
- Research for n strategy report that is present to the clients
- Redesigned and published web pages with WordPress
- Assisted with SEO
Au Pair
Cultural Care
Philadelphia
01.2020 - 01.2021
- Planned and guided age-appropriate tasks like reading, crafts and going on hikes in summer time.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Kept children's areas neat and clean.
- Transported children safely to school, activities and appointments on time.
- Assisted with light housekeeping duties as well as running errands.
- Maintained effective schedule balance between rest periods, active play, and instruction.
Internship
Metamorpho
Pretoria
01.2018 - 01.2019
- Overseeing student housing and house rules
- Help with office admin running errands.
- Participated in workshops and presentations related to projects to gain knowledge.
- Supported with creating project marketing materials to promote program activities.
- Assisted in group facilitation
- Analyzed problems and worked with teams to develop solutions
- Developed and maintained relationships with key internal stakeholders
- Participated in workshops and presentations related to projects to gain knowledge
- Assisted in developing integrated marketing strategies
Education
High School Diploma -
Hoerskool Menlo Park
Pretoria 01.2013 - 11.2016
Strategic Living Training Certificate -
Go Strategic
Online 04.2017 - 12.2019
Certificate -
Metamorpho
Pretoria 01.2018 - 12.2018
Skills
Management information systems
Software
Active Campaingn
WordPress
ClickUp
Asana
Xero
QuickBooks
Microsoft Office
Google Workspace
Mac
Canva
Timeline
Operations Manager
Montar Manufacturing
11.2022 - Current
Office Manager
Waterline Pools
05.2022 - 10.2022
Au Pair
Cultural Care
01.2020 - 01.2021
Certificate -
Metamorpho
01.2018 - 12.2018
Internship
Metamorpho
01.2018 - 01.2019
Strategic Living Training Certificate -
Go Strategic
04.2017 - 12.2019
Digital Marketing Freelancer
Shift2Clarity
06.2016 - 01.2022
High School Diploma -
Hoerskool Menlo Park
01.2013 - 11.2016