Odoo
Christelle Lombard
Project Manager
Strand
Summary
Forward-thinking team leader possessing exceptional organizational and motivational skills, adept at:
- Efficiently managing departments to meet objectives and goals.
- Demonstrated success in effectively aligning employees with roles that optimize their performance.
- A proactive and diligent individual dedicated to consistently improving operational processes.
- Proficient in comprehending and grasping highly technical IT processes.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
Work History
Operations Manager
Montar Manufacturing
Brackenfell
11.2022 - Current
- Increase product production quality by 50%
- Established positive and effective communication among unit staff and business leadership, reducing miscommunications, and missed deadlines.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Manage teams workload and help prioritise what work to work on first.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Assisted in recruiting, hiring and training of team members.
- Reported issues to higher management with great detail.
- Developed systems and procedures to improve operational quality and team efficiency.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Mitigated business risks by working closely with staff members and assessing performance.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands
- Identified and resolved unauthorized, unsafe, or ineffective practices
- Introduced new methods, practices, and systems to reduce turnaround time
- Developed and maintained relationships with external vendors and suppliers
- Led hiring, onboarding and training of new hires to fulfill business requirements
- Developed systems and procedures to improve operational quality and team efficiency
- Scheduled employees for shifts, taking into account customer traffic and employee strengths
- Reported issues to higher management with great detail
Office Manager
Waterline Pools
Gordons Bay
05.2022 - 10.2022
- Answering office phone and directing calls to correct department.
- Generate and follow up on quotes.
- Created, maintained and updated filing systems for paper and electronic documents.
- Keeping budget updated on daily basis through uploading all relevant documents.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel
- Coordinated special projects and managed schedules
Digital Marketing Freelancer
Shift2Clarity
Pretoria
06.2016 - 01.2022
- Led projects to redesign web pages, diversify strategies and revitalize social media presence.
- Assist with financial admin in the company for example categories the expense and uploading them to the financial system of the company.
- Social media planning, post development and scheduling.
- Website development, content editing and maintenance
- Research for n strategy report that is present to the clients
- Redesigned and published web pages with WordPress
- Assisted with SEO
Au Pair
Cultural Care
Philadelphia
01.2020 - 01.2021
- Planned and guided age-appropriate tasks like reading, crafts and going on hikes in summer time.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Kept children's areas neat and clean.
- Transported children safely to school, activities and appointments on time.
- Assisted with light housekeeping duties as well as running errands.
- Maintained effective schedule balance between rest periods, active play, and instruction.
Internship
Metamorpho
Pretoria
01.2018 - 01.2019
- Overseeing student housing and house rules
- Help with office admin running errands.
- Participated in workshops and presentations related to projects to gain knowledge.
- Supported with creating project marketing materials to promote program activities.
- Assisted in group facilitation
- Analyzed problems and worked with teams to develop solutions
- Developed and maintained relationships with key internal stakeholders
- Participated in workshops and presentations related to projects to gain knowledge
- Assisted in developing integrated marketing strategies
Education
High School Diploma -
Hoerskool Menlo Park
Pretoria 01.2013 - 11.2016
Strategic Living Training Certificate -
Go Strategic
Online 04.2017 - 12.2019
Certificate -
Metamorpho
Pretoria 01.2018 - 12.2018
Skills
Management information systems
Logistics Management
Purchasing and procurement
Natural leader
Budgeting
Software
Active Campaingn
WordPress
ClickUp
Asana
Xero
QuickBooks
Microsoft Office
Google Workspace
Mac
Canva
Timeline
Operations Manager
Montar Manufacturing
11.2022 - Current
Office Manager
Waterline Pools
05.2022 - 10.2022
Au Pair
Cultural Care
01.2020 - 01.2021
Certificate -
Metamorpho
01.2018 - 12.2018
Internship
Metamorpho
01.2018 - 01.2019
Strategic Living Training Certificate -
Go Strategic
04.2017 - 12.2019
Digital Marketing Freelancer
Shift2Clarity
06.2016 - 01.2022
High School Diploma -
Hoerskool Menlo Park
01.2013 - 11.2016