Christelle Germishuizen
Administrative Assistant, Personal Assistant, Data Entry Specialist
Pretoria,GP
Summary
Dynamic professional with over 33 years of experience in both corporate and retail sectors. Expertise includes 21 years in recruitment and payroll, specializing in HR, system migrations, and data analysis, with a key role in transitioning 100,000+ employees to a new payroll system. Additionally, 12 years of retail business operations experience, managing staff scheduling, inventory, and implementing efficient systems. Known for strong organizational skills, attention to detail, and the ability to manage multiple tasks under pressure. Committed to driving success through adaptability, creativity, and a results-oriented approach.
Overview
33
33
years of professional experience
1
1
Certification
1
1
Language
Work History
Retail Store Manager
Mamilla Fashions
06.2013 - 01.2025
- Customer Focus & Client Relationships
- Resolution of Customer Queries & Complaints
- Placing & Tracking of Client Orders
- Sales & Profitability Maximisation
- Vendor & Supplier Relations
- Financial & Statistical Record Keeping
- Pricing & Stock Control
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Systems & Support Specialist
Quest Flexible Staffing Solutions
05.2007 - 05.2013
- Company Overview: Acquired by Adcorp Holdings
- Utilising Microsoft AX Dynamics for system analysis, troubleshooting, and user maintenance
- Data analysis, identifying anomalies, and implementing solutions to enhance efficiency
- Cost management, including setting up costings, shift rules, allowance templates
- Internal audits, reconciliations, and budget planning to ensure financial accuracy
- Adept at multifaceted reporting, catering to internal and external stakeholder requirements
- Involved in project management, addressing system-related issues and process improvements
- Coaching and training users, providing assistance to enhance operational efficiency
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
- Provided exceptional customer service through clear communication, active listening, and prompt issue resolution.
- Performed technical support and troubleshooting services to optimize system performance.
- Assisted in the migration of legacy systems to modern platforms, minimizing disruptions to daily operations.
Sales Reporting
Quest Flexible Staffing Solutions
06.2001 - 04.2007
- Company Overview: Acquired by Adcorp Holdings
- Creation and analysis of management reports using pivot tables
- Assisting Financial Manager with budgeting, payroll administration, and confidential HR functions
- Completed daily and weekly sales reporting using assigned tools
- Streamlined daily reporting processes through consistent organization of paperwork and data entry.
- Adhered closely to compliance regulations set forth by the company, ensuring accurate documentation and reporting of sales transactions.
Assistant Payroll Manager
Quest Flexible Staffing Solutions
01.1992 - 12.2000
- Company Overview: Acquired by Adcorp Holdings
- Managed payroll for over 11,000 weekly-paid temporary staff
- Collated and analyzed detailed statistics at the individual and company level for Board of Directors presentations
- Frontline responsibilities including greeting candidates, guiding them through the application process, and administering testing for applicants
- Balanced multiple deadlines while maintaining excellent attention-to-detail under pressure
- Supported financial manager with special projects and additional job duties
Education
High School Diploma -
Stoffberg High School
Brakpan 04.2001 -
No Degree - Commerce Certificate
Technical College
Benoni 04.2001 -
Skills
Attention to detail
Project management
Budgeting
Data analysis
Problem-solving
Multitasking and organization
Sales expertise
Customer service
Reporting and documentation
Outstanding communication skills
Certification
Not Provided
Timeline
Retail Store Manager
Mamilla Fashions
06.2013 - 01.2025
Systems & Support Specialist
Quest Flexible Staffing Solutions
05.2007 - 05.2013
Sales Reporting
Quest Flexible Staffing Solutions
06.2001 - 04.2007
High School Diploma -
Stoffberg High School
04.2001 -
No Degree - Commerce Certificate
Technical College
04.2001 -
Assistant Payroll Manager
Quest Flexible Staffing Solutions
01.1992 - 12.2000
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