Christelle Ewers
Cape Town
Summary
Detail-oriented Senior Clerk with expertise in supplier database management and compliance monitoring. Experience includes maintaining supplier reason codes and verifying company profiles, alongside HR support and team leadership in administrative roles. Committed to enhancing organisational efficiency and ensuring regulatory compliance through strategic process management.
Overview
36
36
years of professional experience
Work History
Senior Clerk Due Diligence Department
City of Cape Town
Cape Town
01.2020 - 07.2024
- Declaration daily maintenance of supplier reason codes to maintain supplier reasons code blocks on Sap for conflicts relating to employee declarations.
- Verify and review company profile status by the initiation of company intellectual reports for conflicts.
- Monitor & control staff declaration verifying and reviewing of the electronic and manual declarations through completion of the SCM due diligence process for employees and prospective employees.
- Monitor & control staff declaration providing support and advice regarding the disclosure of information for the declaration process.
- Monitor & control staff declaration daily maintenance of statistics on SharePoint.
- Monitor and control private work process verifying and reviewing of private work applications through completion of the SCM due diligence process.
- Monitor and control private work processes providing support and advice regarding the completion of the application.
- Monitor and control private work process daily maintenance of statistics on SharePoint.
- Finance Cape Town Civic Centre(SCM)
Administrative Officer
City of Cape Town
Cape Town
01.2016 - 01.2019
- Creating and maintaining an accurate supplier database.
- Scan and attach documents to supplier.
- Informing and assisting suppliers with registration on the database.
- Protect the integrity of the supplier master file information and that only valid and authorized changes are processed.
- Assisting accounts payable with bank rejections by following up with suppliers to provide correct bank details so that payments can be processed correctly.
- Provide specialized E-Procurement training to suppliers on the City's database and potential suppliers.
- Assisting suppliers regarding CSD (Central Supplier Database) registration and queries for online registration.
- Assist all suppliers with the E-Services access.
- Attending road shows and sessions by promoting and helping the community-based suppliers.
- Assisting suppliers telephonically by registering and assisting them with the online registration process.
- Managed supplier registration processes within the department.
HR Department (Support Office for traffic and admin staff)
City of Cape Town
Cape Town
01.2009 - 01.2016
- Compiled weekly IOD report for management review, providing insights for informed decision-making.
- Weekly advancement report.
- Prepared corporate reports to summarise financial performance.
- Prepared leave and sick leave reports to facilitate staff analysis and support HR planning.
- Advising staff on advancement process.
- Collating and submitting documentation for advancements.
- Advising Line managers on the process of IOD claims.
- Dealing with all ad-hoc applications eg: acting allowances/labour brokers.
- General telephonic and counter enquiries.
- Ensured accurate capture of time & attendance and overtime data for Area West and Technical, supporting compliance and payroll accuracy.
- Ensure all IOD claims are processed and tracked efficiently.
- Handled terminations, resignations, and dismissals in compliance with policy.
- Capturing of annexure 1 IOD.
- Provided support for various tasks assigned by the AO1.
- Conducting time & attendance compliance checks at various section in traffic.
- Managed safety and security operations at Gallows Hill Greenpoint location.
Team Leader
TCS (Total Computer Services)
01.2004 - 01.2009
- Supervised data capturing and correspondence teams to ensure accurate and timely processing.
- Redirecting of 341 notices, speeding fines and summonses.
- Capturing of 341 notices and instant summonses on the TCS system.
- Capturing of court rolls on the TCS system.
- Communicating and liaising with clerks and prosecutors at the various courts.
- Trained new staff on operational procedures.
- Supported HR functions for team management.
- Compiled and drew reports on a weekly, monthly, and quarterly basis to inform management decisions.
- Dealing with warrants - capturing and issuing of warrant of arrest.
- Assisting the warrant teams with Road Blocks.
- Resolved client queries to enhance service satisfaction.
Clerk
City of Cape Town
Cape Town
01.1998 - 01.2004
- Advise and attend to queries relating to court appearances.
- Capturing of case results and warrants.
- Capturing of payments and offender details.
- Typed and filed replies from court hearings regarding traffic offenders' appeals.
- The registration of legal documents for court rolls.
- Stamping, stapling, separating, interfiling and tearing of summonses.
- Prepared court CCR and attached relevant annexures to legal documents.
- Checking and recording of payments.
- Capturing of camera prosecution cases i.e. speed, red robots and bus lanes.
- Provided front desk support for customer viewings and inquiries.
- Organised and verified spools and field sheets for accuracy.
- Managed safety and security operations for traffic services, ensuring compliance and safety at Gallows Green Point.
Sales Assistant/Lady's underwear specialist
Edgars Stores Claremont
Claremont
01.1995 - 01.1998
Personal Assistant to the Editor of the magazine
Furngroup Head office
Woodstock
01.1989 - 01.1991
Education
Grade 12 -
Cathkin Senior Secondary
01-1988
HR Management Higher Diploma - NQF 4, NQF 5, NQF 6
Northlink College
Cape Town, WCSkills
- Due diligence
- Risk assessment
- Compliance oversight
- Supplier database management
- Supplier registration support
- Database administration
- Report preparation
- Conflict resolution
Languages
English
Afrikaans
Custom Section
- Microsoft Word
- Excel
- SAP
- Internet
- SharePoint
References
- Mrs A Kleb, Line manager - Cape Town Traffic Services Court/Summons section, 0214443296
- Miss Silvina Pereira, Line manager - HR Support Office - Safety and Security, 0214443496, 0845864239
- Dr Bradley Davids, Head of Department - HR Support Office - Safety and Security, 0214443494, 0832693243
- Zillan Cicero, Line Supervisor - Finance - Due Diligence - SCM, Zillan.Cicero@capetown.gov.za, 0827270439
- Jenine Smith, Acting Head - Finance - Due Diligence SCM, Jenine.Smith@capetown.gov.za, 0791487318
Hobbies and Interests
- Outdoors
- Swimming
- Reading good books
- Fitness
Personal Information
- Available: Immediate
- ID Number: 6801130267086
- Dependents: 2
- Criminal Offences: None
- Health Status: Excellent health
Interests
- Outdoor adventures
- Reading
- Swimming
- Watching wildlife
- Exercise
Accomplishments
- Streamlined workflow by consolidating lengthy processes and redundant documentation that resulted in more effective and timely completion of [Action].
Timeline
Senior Clerk Due Diligence Department
City of Cape Town
01.2020 - 07.2024
Administrative Officer
City of Cape Town
01.2016 - 01.2019
HR Department (Support Office for traffic and admin staff)
City of Cape Town
01.2009 - 01.2016
Team Leader
TCS (Total Computer Services)
01.2004 - 01.2009
Clerk
City of Cape Town
01.1998 - 01.2004
Sales Assistant/Lady's underwear specialist
Edgars Stores Claremont
01.1995 - 01.1998
Personal Assistant to the Editor of the magazine
Furngroup Head office
01.1989 - 01.1991
Grade 12 -
Cathkin Senior Secondary
HR Management Higher Diploma - NQF 4, NQF 5, NQF 6
Northlink College