Interested in new challenges ,and to grow with in the company
Chrissandra Steyn
Recruiter/administrator
Cape Town
Summary
Eager Receptionist Administrator maintains consistently amiable interactions with colleagues and clients. Constantly evangelizes for internal policy execution and positive client interactions. Represents business interests to promote internal goal achievement and external business outreach. Professional and knowledgeable senior receptionist versed in administrative support and customer service. Offering 10 years of experience managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills.
Overview
11
11
years of professional experience
12
12
Certifications
3
3
Languages
Work History
Senior HR Recruiter
Fidelity Security Group, Mrs Salwa Gamiet
Cape Town
01.2013 - Current
- Interviews - Dat , integrity Testing - Criminal checks ground checks
- Developed recruiting strategies to identify qualified candidates and build network.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Collaborated with hiring managers to understand job requirements and expectations.
- Operated and maintained applicant tracking and candidate management systems.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Coordinated schedules to arrange management interviews with applicants.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Consulted businesses on successful recruiting and retention practices to help minimize turnover.
- Collaborated with HR leadership regarding candidate salary determinations.
- Assisted with onboarding and orientation of new hires to expedite acclimatization process.
- Developed and implemented plans to improve recruitment process.
- Studied job descriptions and qualifications to determine applicant requirements.
- Advertised job opportunities on social media platforms and job boards.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Receptionist Administrator
Liquor Runners
Cape Town
08.2017 - 10.2022
- Invoice capturing
- Switchboard related duties
- Filing
- Bond book Controller
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled complaints and questions, and re-directed calls to other team members.
- Kept reception area clean and neat to give visitors positive first impression.
- Monitored visitor access and maintained situational awareness to promote on-site security and safety.
- Utilized Software to retrieve and deliver Type messages.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Kept high average of performance evaluations.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Improved office operations by automating client correspondence, record tracking and data communications.
Education
Grade 12 -
Skills
ExtrovertPeoples’ personGood communication skillsGood listening skills
Document scanning and digitization
Multi-line phone operation
Appointment scheduling
Facilities management
Confidential information management
Visitor access management
Staff Management
Database administration
Policy and procedure modification
Document scanning and digitization
Credit and collections
Global recruitment
Full cycle recruiting
Business requirements understanding
Recruitment strategies
Annual evaluations
Background checking
Excel spreadsheets
Candidate and client relations
Resume uploading
Public speaking
Candidate vetting
Data analysis
Clearance procedures
Administrative support
New hire paperwork processing
Safety training
Administrative skills
Offer letters
Contract Negotiation
Database creation
Salary and benefits negotiations
New hire training
Recruitment
Candidate tracking
New hire orientations
Assessments and qualifications
Applicant Tracking Systems
C-suite executive relations
Work authorizations
Pre-screening candidates
Certification
4082
Interests
Timeline
Receptionist Administrator - Liquor Runners
08.2017 - 10.2022
Senior HR Recruiter - Fidelity Security Group, Mrs Salwa Gamiet
01.2013 - Current
Beacon Hill High - Grade 12,