Chrispin Matthieu Kyungu Ngoie
Johannesburg
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
29
29
years of professional experience
1
1
Certification
Work History
French & Swahili Speaking Psychologist
Marker Circle, Raizcorp
01.2020 - Current
- Screening of entrepreneur candidates for a premium entrepreneurial development program
- Entrepreneurial assessment and qualitative analysis
- Report writing for entrepreneurial assessments.
- Facilitated learning of French language using variety of instructional methods, resources and technological tools.
- Communicated with entrepreneur students in French to foster oral proficiency.
- Consulted with teachers in other disciplines to identify and adopt successful instructional strategies.
- Communicated with entrepreneur students in French to foster oral proficiency.
Talent Acquisition & Commercial Consultant
Gassama Support (French Sport Agency)
12.2019 - Current
- Sourcing and pre-selection of candidates
- Conducting telephone and video conference interviews
- Updating monitoring charts on the candidate's selection process
- Actively participating in team planning and objective delivery
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Created and distributed job postings on job boards, corporate career sites and social media networks to increase reach.
- Provided regular updates to hiring managers and HR staff on recruitment activities and progress.
- Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
- Conducted telephone and in-person interviews to assess candidate experience and qualifications.
Registered Counselor
South African Depression and Anxiety Groups, SADAG
03.2010 - Current
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Observed and monitored client behavior and responses to treatment.
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
- Encouraged patients to discuss experiences in group and individual settings.
Registered Counselor
Katannuta Wellness
01.2010 - Current
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Observed and monitored client behavior and responses to treatment.
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
- Encouraged patients to discuss experiences in group and individual settings.
Registered Counselor
Cooper & Associates
06.2020 - 04.2023
- Provide Counseling Services: Conduct individual, couples, family, and group counseling sessions to address a wide range of mental health concerns, such as anxiety, depression, trauma, relationship issues, addiction, and stress management
- Assessment and Diagnosis: Conduct thorough assessments of clients' mental health status, using standardized diagnostic tools and clinical interviews
- Formulate accurate diagnoses and treatment plans based on the assessment findings
- Treatment Planning: Collaborate with clients to develop personalized treatment plans tailored to their specific needs and goals
- Implement evidence-based therapeutic interventions to facilitate positive changes in clients' lives
- Emotional Support: Create a safe and non-judgmental environment for clients to express their emotions, concerns, and experiences
- Provide compassionate and empathetic support throughout the counseling process
- Crisis Intervention: Offer immediate assistance and intervention in crisis situations, such as suicidal ideation, self-harm, or imminent danger to others
- Utilize appropriate crisis management techniques and facilitate referrals to emergency services if necessary
- Documentation and Record-Keeping: Maintain accurate and confidential client records, including assessments, treatment plans, progress notes, and any other required documentation, adhering to professional and legal standards
- Collaborative Approach: Work collaboratively with multidisciplinary teams, including psychiatrists, psychologists, social workers, and other healthcare professionals, to provide holistic care to clients
- Engage in community outreach activities, such as workshops, seminars, or awareness campaigns, to promote mental health and well-being within the local community.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Observed and monitored client behavior and responses to treatment.
- Encouraged patients to discuss experiences in group and individual settings.
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
HR & Recruitment Consultant
FBN Consultants
02.2012 - 01.2020
- Sales and marketing of recruitment and training services
- Sourcing candidates through websites, headhunting, and social media
- Screening and talent sourcing in various sectors
- Providing expert consultation and support services in staff recruitment and human resources
- Ensuring effective delivery and integrated approach to recruitment processes
- Keeping up-to-date with relevant legislation and company policies
- Performance management, psychometric assessments, career development counseling, and coaching
- Researched and analyzed human resources trends and best practices and drove corporate policy changes to optimize business performance.
- Led and directed work of 6 HR team members and handled hiring, training and termination.
- Spearheaded innovative recruitment practices and mobilized management in targeted hiring that matched company needs.
- Directed hiring and onboarding programs for new employees.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
- Educated employees on company policy and kept employee handbook current.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
- Managed other HR staff and oversaw completion of tasks and initiatives.
- Recommended appropriate resolutions to employee relations concerns and handled disciplinary issues and investigations of misconduct.
Independent French Speaking Assessor (Psychologist)
Deloitte Consulting
03.2015 - 02.2017
- Psychometric assessment
- Report writing
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Psychometrist/Counselor
D.G Maluleke Consulting Psychologist
01.2011 - 01.2012
- Conduct thorough assessments of clients involved in road accident using standardized diagnostic tools and clinical interviews
- Facilitated group therapy sessions to provide interactive and supportive environment for clients to process experiences and learn new coping skills.
- Counselled individuals and groups regarding problems such as stress, substance abuse or family situations to modify behavior to improve personal adjustment.
- Led psychoeducational classes, workshops and seminars.
- Collaborated with other healthcare professionals to coordinate care plans and implement continuity of care.
- Clinical report writing
- Organizational diagnosis (O.D) and administration
- Updated records and prepared reports to outline program actions, results and recommended improvements.
Intern Registered Psychometrist/Counselor
South African Police, Jeppe Police Station
06.2007 - 02.2011
- Psychometric assessments
- Suicide prevention awareness programs
- Mental health/trauma counselling
- Guided clients in developing skills and strategies for dealing with problems.
- Implemented and developed core counseling programs to meet each individual's specific and varying needs.
- Engaged clients in conversation to determine feelings and apprehensions.
- Implemented evidence-based therapeutic interventions to promote positive behavior change.
- Acted as client advocate to coordinate required services or resolve emergency problems in crisis situations.
- Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
- Developed and expanded referral system of service providers to assist clients in attaining services.
- Designed safe and supportive environment for clients to discuss issues.
- Supported individuals dealing with mental health and emotional issues.
- Listened to clients' concerns and provided encouragement and support.
- Assisted clients in exploring feelings and understanding behaviors.
- Provided education on mental health topics and resources to clients.
- Collaborated with other professionals to coordinate comprehensive care for clients.
- Facilitated group counseling sessions to support and encourage client growth.
- Determined clients' risk of self-harm or other dangerous behaviors.
- Educated clients on dangers of substance abuse and prevention techniques.
- Health management
- Organizational diagnosis (O.D) and administration
- Maintained confidentiality of records relating to clients' treatment.
Sales Associate
Farm City / Hinterland SA, PTY
11.2005 - 06.2007
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
- Engaged with customers to effectively build rapport and lasting relationships.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Senior Pastor
Goshen Christian Ministry
04.1994 - 10.2005
- Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church mission.
- Provided spiritual care through visitation, counseling, and prayer.
- Provided crisis response and counseling to church members.
- Officiated special services such as weddings, funerals, baptisms, and nursing home services.
- Collaborated with church leadership to plan master calendar of events.
- Raised congregational awareness of needs and contributions of youth to church life and operations.
- Led programs such as worship, study, fellowship, and service opportunities.
- Provided spiritual and administrative leadership to church and managed daily operations.
- Served as mentor to children in church community, offering guidance and support.
- Launched ministry expansion program, resulting in ongoing conversion of former main worship campus into community recreation center.
Assistant Human Resources Officer
Gecamines
10.2002 - 02.2005
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
- Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
- Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
- Processed paperwork and hiring details for promotions and lateral position changes.
- Coordinated employee placements and administrative details.
- Conducted check-ins with employees to assess workplace health and personnel engagement.
- Facilitated employee relations, benefits administration and performance management initiatives to support workforce needs.
- Supported talent acquisition and allocation procedures by facilitating targeted recruitment campaigns.
- Drafted and documented employee handbook and company policies to reduce compliance risks.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Conducted job analysis, salary surveys and market analysis to deliver competitive compensation and benefits packages.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Distributed employee engagement surveys to identify areas of improvement.
Education
Bachelor of Honors - Psychology
Business Administration
University of The People
Online USA University11.2020
No Degree - Industrial And Organizational Psychology
University of South Africa
Pretoria, South Africa12.2009
Bachelor of Arts - Industrial & Organizational Psychology
University of Lubumbashi
Lubumbashi, Democratic Republic Of The Congo10.2001
Skills
- Computer Skills:
- Information Management System, University of Lubumbashi, 2003
- Microsoft Windows 95, 98; MS Word, PowerPoint, Excel, Internet & MS Dos
- Clear Public Speaking Skills
- Public Speaking Skills
- Persuasive Speaking Skills
- Motivational Speaking
- Independent Worker
- French Tutoring
- Assessor Training
- Self-Motivated and Independent
- French Language Fluency
Accomplishments
- Teen suicide prevention
- HIV/AIDS Counseling
- Human Resource Management Diploma
- Business management certificate
- Customer service management / Call Centre management
- Sales consultant training by BP Marketing Company
Certification
Registered Human Resources Counsellor, Health Professions Council of South Africa (HPCSA)
Registered Psychometrist, Health Professions Council of South Africa (HPCSA)
Certified Community Mediator, Mediator Beyond Borders International (MBBI)
Certified Personal Development Analyst (PDA)
Affiliations
- Rotary International and Member of the Rotary Club of Rosebank South Africa.
- Registered Human Resources Counsellor, Health Professions Council of South Africa (HPCSA)
- Registered Psychometrist, Health Professions Council of South Africa (HPCSA)
- Certified Community Mediator, Mediator Beyond Borders International (MBBI)
- Certified Personal Development Analyst (PDA)
Additional Information
Workshops / Courses Attended:
· Trauma healing the wounded.
· Community Mediation
· Teen suicide prevention
· HIV/AIDS Counseling
· Human Resource Management Diploma
· Business management certificate
· Customer service management / Call Centre management
· Sales consultant training by BP Marketing Company
Languages
French
Bilingual or Proficient (C2)
English
Advanced (C1)
Swahili
Bilingual or Proficient (C2)
Timeline
Registered Counselor
Cooper & Associates
06.2020 - 04.2023
French & Swahili Speaking Psychologist
Marker Circle, Raizcorp
01.2020 - Current
Talent Acquisition & Commercial Consultant
Gassama Support (French Sport Agency)
12.2019 - Current
Independent French Speaking Assessor (Psychologist)
Deloitte Consulting
03.2015 - 02.2017
HR & Recruitment Consultant
FBN Consultants
02.2012 - 01.2020
Psychometrist/Counselor
D.G Maluleke Consulting Psychologist
01.2011 - 01.2012
Registered Counselor
South African Depression and Anxiety Groups, SADAG
03.2010 - Current
Registered Counselor
Katannuta Wellness
01.2010 - Current
Intern Registered Psychometrist/Counselor
South African Police, Jeppe Police Station
06.2007 - 02.2011
Sales Associate
Farm City / Hinterland SA, PTY
11.2005 - 06.2007
Assistant Human Resources Officer
Gecamines
10.2002 - 02.2005
Senior Pastor
Goshen Christian Ministry
04.1994 - 10.2005
Bachelor of Honors - Psychology
Business Administration
University of The People
No Degree - Industrial And Organizational Psychology
University of South Africa
Bachelor of Arts - Industrial & Organizational Psychology
University of Lubumbashi
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