Chrisalda Mafemane Mogale

Managing and maintaining accurate inventory records, ensuring efficient stock levels, and overseeing the flow of goods within a store or warehouse.

• Managed payroll data entry and processing for 4 employees to comply with predetermined company guidelines.
• Worked with 4 executives to create annual budget and track actual expenses against projected expenses.
• Oversaw accounts payable and receivable operations for store business with monthly expenses.

• Assisting customers, processing transactions, maintaining a clean and organized sales floor, and ensuring a positive shopping experience, while also contributing to sales goals.
• Built relationships with customers to encourage repeat business.
• Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
• Solved customer challenges by offering relevant products and services.
• Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.

Scanning items and accurately recording prices.
Operating cash registers or point-of-sale (POS) systems.
Accepting various payment methods (cash, credit, debit).
Making change and issuing receipts.
Handling returns and exchanges according to store policy.
Balancing the cash drawer at the end of a shift.

Answering customer questions about merchandise, store policies, or procedures.
Providing friendly and efficient service.
Addressing customer complaints and concerns.
Assisting customers with locating items or finding assistance from other staff.

• Built relationships with customers to encourage repeat business.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.