Chris-Marie Basson
Nail & Lash Technician
Klerksdorp
Summary
Accomplished Nail Technician at Hardene's Anhestetic Clinic, renowned for exceptional customer service and innovative nail art techniques. Leveraged strong communication skills to expand clientele by 20%. Expert in gel application and sanitation procedures, consistently praised for attention to detail and professionalism, enhancing client satisfaction and loyalty.
Experienced with advanced lash techniques and client consultation. Utilizes precision and creativity to deliver customized lash designs. Track record of maintaining high client satisfaction through effective communication and meticulous application. Lash professional with commitment to elevating beauty standards and delivering exceptional client experiences. Proven ability to tailor lash services to individual client needs and preferences, ensuring high client satisfaction. Known for strong collaborative skills and adaptability in dynamic environments, with keen eye for detail and aesthetic precision.
Overview
3
3
years of professional experience
Work History
Lash Technician
Hardene's Anhestetic Clinic
Klerksdorp
03.2025 - Current
- Kept workspace clean, organized and well-stocked for upcoming appointments.
- Encouraged repeat business based on quality of service and strength of client relationships.
- Followed strict safety standards to protect clients from injury or infection.
- Educated clients on how to clean and maintain lash extensions.
- Addressed client questions, concerns and requests directly for maximum satisfaction.
- Worked with high attention to detail to complete precise, long-lasting lash looks.
- Utilized exceptional customer service skills throughout lash consultations and services.
- Created unique looks matching individual client preferences and budgets.
- Stayed current on latest and diverse types of last extensions and different application processes.
- Followed correct processes to apply lash extensions to clients' natural lashes.
- Enhanced client satisfaction by providing customized lash extension services tailored to individual preferences.
- Increased salon revenue by offering additional services such as lash lifts, tinting, and brow shaping.
- Provided exceptional aftercare instructions to clients for prolonged lash health and retention between appointments.
- Maintained full schedule of appointments with over 10 clients per week.
Nail Technician
Hardene's Anhestetic Clinic
Klerksdorp
11.2024 - Current
- Established strong client relationships through exceptional customer service and communication skills.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.
- Demonstrated expertise in various nail art designs, attracting new customers seeking unique styles for special events or everyday wear.
- Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Prepared nail beds and cuticles, shaped nails and applied polish.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
- Responded to customer requests and concerns about gel application and nail art designs.
- Kept tidy and organized area to comply with cleanliness standards.
- Offered advice and recommended products to improve and maintain nails.
- Expanded client base by promoting the salon''s services via social media platforms and word-of-mouth referrals.
- Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
- Provided soothing hand massages during manicure sessions to enhance overall relaxation for clients during their visit.
Sales Associate
Weiveld Slaghuis
Klerksdorp
01.2023 - 12.2023
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Engaged with customers to effectively build rapport and lasting relationships.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Education
High School Diploma -
Hoerskool Wesvalia
Klerksdorp, South Africa 04.2001 -
Skills
Nail preparation
Sanitation procedures
Nail art techniques
Nail extensions
Customer service
Verbal and written communication
Cuticle trimming
UV light gel application
Natural lash isolation
Makeup and lashes
Social media marketing
Seasonal design trends
Nail applications and fills
Pedicure
Natural nail care
Precision lash placement
Proper adhesive usage
Classic lash technique
Allergy prevention techniques
Eyelash extension removal
Timeline
Lash Technician
Hardene's Anhestetic Clinic
03.2025 - Current
Nail Technician
Hardene's Anhestetic Clinic
11.2024 - Current
Sales Associate
Weiveld Slaghuis
01.2023 - 12.2023
High School Diploma -
Hoerskool Wesvalia
04.2001 -