Chris Jonathan Holl
Operation Manager
Gonubie,EC South Africa
Summary
I am an honest, loyal, and dedicated Christian with a strong focus on family and personal wellbeing. Hardworking and health-conscious, I approach challenges with integrity, perseverance, and a solutions-focused mindset, knowing that there is always a way forward. I have extensive experience in operations management, business leadership, logistics, and team development, and I thrive on optimizing processes, driving efficiency, and achieving measurable results. I recognize that moving to a new country will be a massive change for me and my family, and I am fully committed to embracing this transition with positivity, adaptability, and resilience. I bring not only professional skills and experience but also strong values, a collaborative attitude, and a willingness to learn and adapt in new environments. I am motivated to contribute meaningfully to my workplace while supporting the wellbeing and growth of those around me.
Business professional prepared for this role, bringing wealth of experience in strategic planning and operational management. Delivered impactful results through effective leadership and resource optimization. Focused on fostering team collaboration and achieving exceptional outcomes with adaptability and reliability. Skilled in financial management, strategic growth, and customer relations.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Owner / Manager
Pro Screen East London
01.2022 - Current
- Owned and managed a printing and branding business specialising in screen printing, DTF, heat press, and digital printing.
- Directed all aspects of daily operations, including staff supervision, production schedules, equipment maintenance, and stock control.
- Oversaw end-to-end workflow from design to final delivery, ensuring high quality, efficiency, and on-time completion.
- Implemented process improvements to increase productivity and client satisfaction.
- Provided leadership and mentorship, fostering a culture of accountability, collaboration, and operational excellence.
- Managed financial planning, budgeting, and client relationships to ensure sustainable business growth.
Operations Manager
Ekhaya Build Hardware Supplier/Wholesaler
01.2009 - 01.2022
- Oversaw operations for a hardware and building supply business, expanding from one branch to two high-performing stores.
- Increased annual revenue from R18 million per year to R134 million per year through strategic planning, stock control, and team development.
- Managed a workforce of over 100 staff, including supervisors, drivers, warehouse personnel, and operational teams.
- Directed warehouse operations, delivery coordination, distribution planning, and logistics management, ensuring timely and efficient stock movement.
- Managed a fleet of 10 eight-ton trucks, two Hyster's (Forklift), and multiple passenger vehicles, ensuring regular maintenance, operational compliance, and optimal routing.
- Controlled budgets, petty cash, procurement processes, and business expenditure to maximise financial efficiency and profitability.
- Monitored gross profits, operating expenses, and the bottom line, implementing strategies to improve financial performance and sustainability.
- Implemented operational systems across inventory management, HR, finance, and IT, ensuring seamless control over all aspects of the business.
- Supervised cash-ups, banking, and financial reporting, maintaining accuracy and adherence to company policy.
- Delivered training, performance evaluations, and career development programs, cultivating a skilled, motivated, and high-performing workforce.
- Maintained strict health and safety standards in all operations, ensuring compliance with regulatory requirements and company protocols.
- Led initiatives to reduce shrinkage, optimise stock levels, and improve overall operational efficiency, supporting business growth and customer satisfaction.
- Built strong relationships with suppliers and partners, negotiating favourable terms and ensuring smooth procurement and supply chain operations.
- Supplied Government departments and other Companies with building materials Contract values between 5 Million and 20 Million
Store Manager / Assistant Manager / Trainee Manager
Cashbuild South Africa
01.2005 - 01.2007
- Progressed from Trainee Manager to Store Manager, overseeing all aspects of store operations.
- Managed staff recruitment, training, scheduling, and performance evaluations, ensuring a high-performing and motivated team.
- Controlled daily, weekly, and monthly budgets, overseeing petty cash, procurement, and business expenditures to maintain financial efficiency.
- Monitored gross profits, operating expenses, and bottom-line performance, implementing measures to improve profitability.
- Managed stock control, shrinkage reduction, and inventory planning to optimise product availability and minimise losses.
- Oversaw cash-ups, banking processes, and financial reporting, ensuring accuracy and compliance with company policies.
- Directed IT systems for the branch, maintaining control over sales reporting, inventory management, and operational workflows.
- Implemented operational standards, customer service protocols, and merchandising practices to drive sales and achieve targets.
- Developed strong relationships with suppliers, ensuring timely procurement and stock replenishment.
- Ensured compliance with health and safety standards and company policies across all store operations.
Senior Customer Engineer
Business Connexion (BCX)
01.2002 - 01.2005
- Maintained and repaired computers, servers, printers, and network hardware for major clients including Telkom, Standard Bank, and South African Airways.
- Provided on-site technical support, fault diagnosis, and network troubleshooting.
- Built strong client relationships through proactive communication, reliability, and consistent performance.
Education
High School - English, Afrikaans, Maths, Geography, Business Economics, Accounting
Stirling High School
East London, South Africa01.2001
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CCS IT
01.2003
Skills
- Business Ownership & Operations Management
- Leadership & Team Development (100 staff)
- Sales, Procurement & Financial Oversight
- Warehousing, Logistics & Fleet Management
- Inventory & Stock Control
- Health & Safety Compliance (OHASA – trained, not certified)
- Customer Relationship Management
- Process Improvement & Operational Optimization
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Certification
- Dulux, Plascon, and Prominent Paints Product Training
- Ingco and Bosch Power Tool Training
- Timber Training – Rance Timbers
- Trained in Occupational Health & Safety (OHASA) – not yet certified
- Forklift and Heavy Equipment Operation
Timeline
Owner / Manager
Pro Screen East London
01.2022 - Current
Operations Manager
Ekhaya Build Hardware Supplier/Wholesaler
01.2009 - 01.2022
Store Manager / Assistant Manager / Trainee Manager
Cashbuild South Africa
01.2005 - 01.2007
Senior Customer Engineer
Business Connexion (BCX)
01.2002 - 01.2005
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CCS IT
High School - English, Afrikaans, Maths, Geography, Business Economics, Accounting
Stirling High School