MRI
CHRIS HAPPY SWATHE
General Manager
Kempton Park
Summary
Dynamic and multi-skilled Property and General Manager with over 15 years of experience in overseeing property operations and cultivating strong tenant and owner relationships. Proven expertise in developing and implementing strategic initiatives that enhance occupancy rates and strengthen internal credit control measures, achieving a collection rate exceeding 95%. Strong financial acumen complemented by a successful track record in budget management and effective negotiation with vendors and contractors. Committed to driving operational excellence while delivering exceptional service across all facets of property management, fostering high tenant satisfaction through efficient coordination of maintenance, budgeting, and team collaboration.
Overview
16
16
years of professional experience
6
6
Languages
Work History
General & Property Manager
PEBBLESTONE PROPERTIES 48 CC
01.2017 - Current
- Oversee day-to-day property operations, including maintenance, repairs, and ensuring the safety and maintenance of the property.
- Monitor financial performance, collect rent, and manage late payments.
- Maintain positive relationships with tenants, addressing concerns and complaints promptly.
- Oversee the leasing process, including marketing vacant spaces and preparation of lease agreements.
- Recruit and supervise property staff, delegating responsibilities and assessing performance.
- Pursue new business opportunities to expand the property portfolio. Ensure quality control and timely delivery of property projects.
PROPERTY PORTFOLIO MANAGER
SOLVER PROPERTY SERVICES
01.2015 - 01.2017
- Develop and manage property budgets, monitor expenses, and prepare financial reports and forecasts for Sectional Title Schemes and Home Owners Association.
- Explanation of monthly financial statements
- Supervision of all quotations and invoices for payment
- Provide advice to all customers regarding the regulations stipulated in the Sectional Title Scheme Management Act, and related governance documentation of community schemes.
- Building relationships with Tenants, Owners, Trustees, Directors, Caretakers, Investors, Bondholders, Attorneys and Agents etc.
- Oversee property maintenance, repairs, insurance claims on behalf of the scheme. Attendance of meetings (i.e Annual general meetings, Special general meetings, Directors meetings, Trustee Meetings)
Sectional Title Consultant
Biccari Bollo Mariano Attorneys
01.2013 - 01.2015
- Drafting of scheme rules and resolutions
- Writing of opinions or letters on particular legal and factual issue;
- Interpretation / seeking clarification of scheme rules, including applying rules to situations and advising on parties’ rights and obligations
Arrear Levy Collections Secretary
Biccari Bollo Mariano Attorneys
01.2010 - 01.2013
- Drafting and sending of letters of demand
- Attending to the issuing of Summons
- Drafting Default Judgments
- Drafting of Warrants of Execution
- Re-issuing of Warrants to traced addresses
- Preparation Section 65 Proceedings
- Applying to auction the property may be taken to recover the outstanding levies
Education
HCERT -
CJU
01.2024
BCOM IN LAW - LAW
UNIVERSITY OF SOUTH AFRICA
01.2024
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UCT - STMC - PADDOCKS
01.2013
Skills
Operational management
Effective problem resolution
Budget oversight
Tenant engagement
Property management proficiency
Marketing and advertising
Property inspection
Rent collection
Safety and security
Eviction procedures
Facilities maintenance
Lease administration
Maintenance scheduling
Tenant relations
Exceptional oral and written communication skills
Property management
Customer service-focused
New construction
Maintenance
Payment collection
Building operations
Property inspections
Staff management
Adaptable
Multi-family property management
Property tours and inspections
Financial budgeting and reporting
Compliance monitoring
Lease renewals
Business development
Preventive Maintenance
Preparing property agreements
Apartment maintenance
Property accountability
Fair housing mandates
Knowledge of Rental Housing Act
Valid driver's license
MRI accounting software
Work order monitoring
Debt control
Unit vacancies
Leasing operations
Eviction notices
Commercial property
Teamwork and collaboration
Microsoft office
Problem-solving abilities
Employee motivation and guidance
Customer relations
Property service contract administration
Organizational skills
Software
CRM
Interests
INVESTMENTS
Timeline
General & Property Manager
PEBBLESTONE PROPERTIES 48 CC
01.2017 - Current
PROPERTY PORTFOLIO MANAGER
SOLVER PROPERTY SERVICES
01.2015 - 01.2017
Sectional Title Consultant
Biccari Bollo Mariano Attorneys
01.2013 - 01.2015
Arrear Levy Collections Secretary
Biccari Bollo Mariano Attorneys
01.2010 - 01.2013
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UCT - STMC - PADDOCKS
HCERT -
CJU
BCOM IN LAW - LAW
UNIVERSITY OF SOUTH AFRICA