Choene Sebetseba
Terenure
Summary
Dynamic finance professional with a proven track record at Altron Digital Solutions, excelling in billing administration and credit control. Adept in Microsoft Office and known for meticulous attention to detail, I effectively resolved discrepancies and enhanced contract management processes, driving efficiency and ensuring timely revenue recovery. A collaborative team player committed to achieving goals.
Overview
2
2
years of professional experience
Work History
Billing Administrator/Recon Clerk/Credit Controller
Altron Digital Solutions
Johannesburg South
07.2023 - Current
- CM Call Report - CM call stats to be checked daily. Dockets outstanding to action CM calls to be escalated.
- CM call back dated to be corrected daily. Full understanding of why call remains in CM status.
- Contract Management - monitor contract expiry dates and ensure that an increase is applied, and new contracts accepted. Ensure that Contracts on hold does not exceed 60 days.
- Creating new customers - Creating customer on system, ensuring accurate customer data captured. Ensure correct billing rules assigned to Customer. Follow up until new customer agreement/contract is received.
- Maintaining Customer files - file all customer correspondence documentation weekly per customer, ensuring that documents are easily retrievable.
- Credit notes (on maintenance and time and material invoices) - Generate credit notes. Ensure that credits are applied to correct maintenance invoices.
- Maintenance Invoicing - Ensure that pre-bill is checked and authorized by Service Account Manager where applicable, before invoicing. Generate invoice on approval is received. Final invoices to be checked and verified before distribution. Ensure maintenance invoices are generated through the contract module.
- Project billing - Process project billing on a monthly basis or within 2 day of project closure. Ensure correct project billing per call.
- Time and Material invoicing - ensure invoices are generated within 30 days of call closure. Generate invoices according to Customer rules and requirements. Ensure that all maintenance calls are ʻno chargedʼ. File invoices and supporting documentation and forward Invoices, with supporting documentation to Credit control.
- Time and Material rates - Ensure that correct Time and Material rates are applied to each Customer by updating the Customer Billing rules. Ensure that all increases are applied to Time and Material rates and the Customer billing rules are update.
- Confirm Time and Material rates.
- Process maintenance and or time & material invoices.
- Generate invoices.
- Generate credit notes.
- Create new customers on Astea.
- Manage expired contracts to avoid a loss of revenue.
- Manage Customer Installed Base.
- Provide accurate advice on billing queries.
- Respond promptly and completely to both client and internal enquiries.
- Propose write off of irrecoverable receivables.
- Providing ad-hoc reporting as and when requested by management.
- Undertake account reconciliations as required.
- Ensure monthly processing deadlines are met as required.
- Send out monthly client statements/letters as may be agreed from time to time.
- Develop the credit management capability within the practice.
- If any customers stop paying or pay late then it's your responsibility to stop the providing services, start legal action to collect the money owed (if necessary) and in the case of bankruptcy you'll have to report to your higher management about the strategies to make sure you can recover what you can.
- You are expected to regularly review the company's debt recovery procedures.
- Check new customers and open new credit accounts ensuring the company has all the relevant information on the debtor.
- Report to management on outstanding issues and inform them early of potential debtorʼs problems.
Finance Associate
NCR ATM South Africa
Johannesburg South
06.2023 - Current
- Coordinated with internal teams to resolve discrepancies in financial records.
- Supported audits by gathering necessary documentation and information promptly.
- Assisted with year-end audit processes by providing requested documents to auditors in a timely manner.
- Utilized various software applications such as Microsoft Excel to create spreadsheets for tracking information and preparing reports.
- Assisted managers with additional duties during employee absences.
- Processed invoices and managed accounts efficiently.
Education
Bachelor of Business Administration -
Mancosa
11.2027
Higher Certificate - Business Management
Mancosa
12.2023
Matric - English, Sepedi, Afrikaans, Economics, Business Economics, Mathematics
Sewela Batho Commercial School
12.2006
Skills
- Microsoft Office proficiency
- Internet navigation
- Self-motivation
- Goal-oriented
- Team collaboration
- Verbal and written communication
- Attention to detail
- Interpersonal communication
- Administrative skills
References
References available upon request.
Timeline
Billing Administrator/Recon Clerk/Credit Controller
Altron Digital Solutions
07.2023 - Current
Finance Associate
NCR ATM South Africa
06.2023 - Current
Bachelor of Business Administration -
Mancosa
Higher Certificate - Business Management
Mancosa
Matric - English, Sepedi, Afrikaans, Economics, Business Economics, Mathematics
Sewela Batho Commercial School
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