Choene Nkoma
Polokwane
Summary
Welcoming clerical professional with 3 months of experience in receptionist office setting assisting customers and teammates. Positive and upbeat attitude while greeting and interacting with customers, answering calls, welcoming and issuing keys for guests. Accurate when entering information in hotel accounting software and keeping organized filing systems.
Focused and dependable hospitality and Catering Services with proven track record in new employee training initiatives, document control and planning activities related to travel and events coordination. Recognized for housekeeping, receptionist, food and beverage waitress, chefs, cashier and outstanding interpersonal, client and professional communication abilities. Trained in emergency responses and special security procedures.
Motivated food service worker offering valuable contributions in all facets of administrative activities derived from diverse, 8 months-year background. Recognized for exemplary time management, organization, prioritization and work ethic.
Overview
3
3
years of professional experience
Work History
Cashier
Sondela Nature Reserve
Bela Bela
05.2019 - 06.2019
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Chef Assistant
Sondela Nature Reserve
Bela Bela
02.2019 - 04.2019
- Managed food preparation activities, such as cutting ingredients to size and preparing sauces and garnishes.
- Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.
- Floated throughout kitchen to assist in meal preparation and plating, effectively anticipating chef and waiting staff's needs.
- Assisted in menu preparation, making suggestions and researching recipes compatible with existing menu items.
Housekeeping Room Attendant
Sondela Nature Reserve
Bela Bela
11.2018 - 01.2019
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels and soap.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Receptionist
Sondela Nature Reserve
Bela Bela
09.2019 - 11.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Preparing a welcoming envelope for the guests and issuing keys for houses.
- Checking in and out the guests using the hotel's accounting system.
Waitress
Sondela Nature Reserve
Bela Bela
07.2019 - 08.2019
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
Food Service Worker
Helen Franz Hospital
Senwabarwana
02.2018 - 09.2018
- Provide nutritious meals to patients. (1 pre- preparation and preparation of meals according to menu, recipes and required standard. 2 preparation of meals following correct Cooking methods.3 serve meals according to ratio scale and transporting meals to wards to serve the patients. 4 consolidate meal statics.)
- Promoting hygiene standards. (1 cleaning of food service unit walls, preparation area, surrounding of food service unit, food storage areas, drains, kitchen equipment,(fridges, microwaves and ovens, grillers,blast chillers and freezers,slicers and conventional oven etc.). 2 maintaining personal hygiene, food hygiene, and environmental hygiene. 3 maintain accurate storage practices.)
- Promoting safety. ( 1 put on protective clothing. 2 report on any faults in and around the service unit.)
- General administration. (1 compiling daily, weekly and monthly reports for normal diet and therapeutic diet patients.)
Personal Assistant
Nex Most Construction CC
Polokwane
03.2016 - 11.2017
- Displayed absolute discretion at handling confidential information.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- General office administrative functions e.g. copying, faxing,scanning and assisting with switchboard etc.
Education
N6 - Hospitality And Catering Services
Capricorn College For Tvet
Polokwane12.2017
Higher Certificate - Grade 12
Chechema High School
Marowe12.2011
Diploma - Computer Literacy
Avuxeni Computer Academy
Rankuwa Pretoria12.2013
Skills
- Computer Proficiency
- Greeting and Seating Clients
- Visitor and Customer Relations
- Positive Attitude and Energetic
- Customer Complaint Resolution
- Call Answering and Routing
- Telephone Answering
- Reminder Calls
- Making Appointments
- Team Routing
Languages
English, Sepedi
Native Speaker
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Receptionist
Sondela Nature Reserve
09.2019 - 11.2019
Waitress
Sondela Nature Reserve
07.2019 - 08.2019
Cashier
Sondela Nature Reserve
05.2019 - 06.2019
Chef Assistant
Sondela Nature Reserve
02.2019 - 04.2019
Housekeeping Room Attendant
Sondela Nature Reserve
11.2018 - 01.2019
Food Service Worker
Helen Franz Hospital
02.2018 - 09.2018
Personal Assistant
Nex Most Construction CC
03.2016 - 11.2017
N6 - Hospitality And Catering Services
Capricorn College For Tvet
Higher Certificate - Grade 12
Chechema High School
Diploma - Computer Literacy
Avuxeni Computer Academy
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