Chloé Jade Pillay

• Manage payroll for 80+ employees weekly
• Perform production entry, order control, and stock reports
• Prepare tax reports, provident fund reports, UI-19 reports, and union fee reports
• Leave and bonus pay-outs
• Handling of dismissal, IOD and maternity leave paperwork
• Handle invoicing, salary recons, raw material control, and production reports
• Handle sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
• Maintained accurate documentation of company policies and procedures for easy reference by all employees.
• Established an organized filing system that streamlined document retrieval and reduced misplaced files.
• Maintained personnel records and updated internal databases to support document management.
• Collected, arranged, and input information into database system.
• Gathered, organized and input information into digital database.
• Generated reports detailing findings and recommendations.

• Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
• Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
• Coordinated schedules to arrange management interviews with applicants.
• Studied job descriptions and qualifications to determine applicant requirements.
• Created engaging job postings that accurately reflected position requirements while showcasing company culture.
• Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
• Maintained compliance with federal and state employment laws during entire recruitment process.
• Conducted thorough background checks and reference verifications, ensuring reliability and integrity of new hires.
• Developed diversity hiring initiatives, resulting in more inclusive workplace culture.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

-Call Centre Agent : Convincing customers to go through Debt Counseling, checking credit reports, explaining processes of debt counseling.

- Admin:

· Data capturing, filling out customer details onto debt review forms, creating and emailing packages to customers.

· Corrected data entry errors to prevent duplication or data degradation.

· Verified accuracy and validity of data entered in databases

· Entered client information into databases quickly and with minimal errors.

· Obtained scanned records and uploaded into database.