Summary
Overview
Work History
Education
Skills
Reference
Timeline
BusinessAnalyst
Chirnille Hendricks

Chirnille Hendricks

Buyers Assistant
Cape Town

Summary


Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

16
16
years of professional experience

Work History

Buyer's Assistant

Shoprite Checkers
08.2022 - Current

SAP

Filling

Booking Meetings for Buyer

Load Promotions

Load Cost and RSP pricing

Ranging and deranging

Create contracts

Communicate with Suppliers

Allocations

Resolve incidents

Analysis self service


Trainee Manager

Shoprite Checkers
11.2018 - 08.2022
  • Learned new materials, processes, and programs quickly.
  • Attended training courses to build understanding of processes, techniques, and industry.
  • Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
  • Supported departmental tasks to increase understanding of industry processes.
  • Promoted positive collaboration among trainees, encouraging teamwork and problem-solving skills.
  • Interacted with customers under supervision to support operational objectives.
  • Developed strong working relationships with trainees, fostering a supportive learning environment.
  • Filled out timesheets and paperwork according to identified requirements.
  • Improved customer satisfaction by promptly addressing inquiries and concerns, leveraging learned product knowledge.
  • Assisted in creating marketing materials, enabling more effective customer outreach.
  • Completed comprehensive training modules to gain proficiency in industry-specific software, contributing to more efficient project execution.
  • Participated in industry workshops and seminars, continuously expanding professional knowledge and skills.
  • Frequently inspected production area to verify proper equipment operation.
  • Educated staff on organizational mission and goals to help employees achieve success.

Shop Assistant

Cabfoods
03.2016 - 10.2018
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Completed daily tasks accurately and on-time to support shop needs.
  • Assisted customers in locating items, ensuring a positive shopping experience.
  • Greeted customers entering store and offered assistance with requirements.
  • Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
  • Reduced wait times by efficiently processing transactions at the cash register.
  • Checked incoming orders and organized new stock.
  • Contributed to team success by supporting colleagues during peak periods or staff shortages.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.
  • Developed strong product knowledge to educate customers on features and benefits.
  • Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
  • Maximized safety and production levels by frequently cleaning and organizing work areas.
  • Helped managers with daily checklists and last-minute requirements.
  • Assisted in training new hires on store procedures, policies, and product knowledge.
  • Managed inventory to ensure popular items were always in stock, minimizing lost sales opportunities.
  • Resolved customer complaints with empathy and professionalism, maintaining positive relationships.
  • Adapted quickly to new product lines and promotions, consistently providing up-to-date information to customers.
  • Trained new staff in cashier duties, product knowledge, and customer service standards, improving overall team efficiency.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Cashier

Tekkie Town
02.2013 - 05.2015
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Greeted customers entering store and responded promptly to customer needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Improved efficiency, organized checkout area for optimal workflow.

Shop Assistant and Cashier

Mr Video
06.2010 - 12.2010
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
  • Managed product displays, showcasing new arrivals or bestsellers for increased visibility and sales opportunities.
  • Organized shelves to remove slow moving items and add new merchandise.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked flexible schedule and extra shifts to meet business needs.

Stock Taker

Breede Valley Municipality
06.2009 - 06.2009
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Demonstrated strong attention to detail while counting items, ensuring minimal errors during the stock-taking process.
  • Utilized barcode scanners to efficiently track and update item quantities, ensuring accurate inventory data.
  • Supported stock management, maintaining accurate records of received goods and their locations within the storage facility.

Practical for Human Resource Management

Breede Valley Municipality
05.2009 - 05.2009
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.

Education

No Degree - Human Resources Management

BOLAND COLLEGE
Worcester, South Africa
04.2001 -

NQF4

MSC BUSINESS COLLEGE
Cape Town, South Africa
04.2001 -

High School Diploma -

Esselen Park Secondary
Worcester, South Africa
04.2001 -

Skills

Supplier relationship management

Reference

Rushdi Hollenbach- Breede Valley Municipality

Training Officer

 023 3482600

Mary-Anne Sylvestor-Tekkie Town

Supervisor

 064 600 5188

Yulin Arendse - Cabfoods

Manager

021 948 6644

Margeretha Booysen- Shoprite Checkers

Branch Manager

Margiebooysen6@gmail.com

+27 68 024 8407

Tania D Oliviera 

Buyer 

tamuller@shoprite.co.za

0837002704

Timeline

Buyer's Assistant

Shoprite Checkers
08.2022 - Current

Trainee Manager

Shoprite Checkers
11.2018 - 08.2022

Shop Assistant

Cabfoods
03.2016 - 10.2018

Cashier

Tekkie Town
02.2013 - 05.2015

Shop Assistant and Cashier

Mr Video
06.2010 - 12.2010

Stock Taker

Breede Valley Municipality
06.2009 - 06.2009

Practical for Human Resource Management

Breede Valley Municipality
05.2009 - 05.2009

No Degree - Human Resources Management

BOLAND COLLEGE
04.2001 -

NQF4

MSC BUSINESS COLLEGE
04.2001 -

High School Diploma -

Esselen Park Secondary
04.2001 -
Chirnille HendricksBuyers Assistant