Rukudzo Guinea Furayi
House Keeping
Cape Town,WC
Summary
Dedicated housekeeper with a proven track record at Hethersett Guest House, excelling in cleaning techniques and guest relations. Enhanced guest satisfaction through meticulous room preparation and efficient laundry management. Known for exceptional time management and a customer service-focused approach, ensuring a welcoming environment and timely room turnovers.
Overview
3
3
years of professional experience
Work History
Housekeeper
Hethersett Guest House
Johannesburg, South Africa
02.2021 - 09.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Adhered to professional house cleaning checklist.
- Ensured welcoming environment for guests by arranging room amenities and decorations according to guest house standards.
- Improved room readiness efficiency with thorough inspection and timely reporting of maintenance issues.
- Changed bed linens and collected soiled linens for cleaning.
- Handled requests for extra linens, toiletries and other supplies.
- Hang, cleaned and rehung draperies to maintain freshness.
Education
High School Diploma -
Ocean View High School
Western Cape 04.2001 -
Skills
Cleaning techniques
Housekeeping
Laundry management
Teamwork
Guest relations
Mopping and sweeping
Customer service-focused
Bed making proficiency
Excellent oral and written communication
Sorting and washing laundry
Chemical handling
Ironing and folding
Multitasking and organization
Surface disinfection
Exceptional time management
English language fluency
Time management
Multitasking
Timeline
Housekeeper
Hethersett Guest House
02.2021 - 09.2023
High School Diploma -
Ocean View High School
04.2001 -