CHIPO ZHOU
HOUSEKEEPING ATTENDANT
Cape Town
Summary
Dedicated and detail-oriented hospitality professional with experience in the housekeeping department, specializing in maintaining cleanliness and organization within public areas, guest rooms, and common spaces. Proven ability to ensure a clean, comfortable, and welcoming environment for guests. Strong multitasking skills, a commitment to hygiene standards, and a positive approach to guest service. Adept at working both independently and as part of a team in fast-paced settings.
Overview
6
6
years of professional experience
Work History
Housekeeping Attendant
The Hazendal Hotel & Spa
07.2024 - Current
- Performing daily cleaning tasks, including sweeping, mopping, vacuuming, and dusting of guest rooms and public areas
- Replenishing room supplies, toiletries, linens, and towels to ensure guest satisfaction
- Inspecting rooms for cleanliness and reported maintenance issues or repairs
- Assisting in organizing and deep cleaning tasks as required to maintain hygiene standards
- Responded promptly to guest requests for additional services and amenities
- Ensuring proper handling and disposal of waste materials and recyclables
Public Area Attendant
The Victoria Falls Hotel
01.2022 - 06.2024
- Maintained cleanliness and tidiness of lobbies, hallways, restrooms, and other common areas
- Cleaned and polished floors, windows, and furniture in public spaces
- Ensured safety by regularly checking for potential hazards and immediately reporting them to management
- Assisted guests with directions and answered inquiries with a friendly and helpful demeanor
- Worked closely with the housekeeping team to ensure cleanliness standards were met in all areas
Cleaner
New Ambassadors Hotel
04.2019 - 12.2021
- Conducted daily cleaning duties in both guest rooms and public areas, ensuring all spaces are hygienic and well-presented
- Used cleaning equipment such as vacuum cleaners, mops, and specialized chemicals safely and efficiently
- Assisted with the organization and management of cleaning supplies inventory
- Followed detailed cleaning schedules to meet hotel cleanliness standards
- Ensured proper waste disposal and recycling processes
Education
Diploma - undefined
Tourism and Hospitality Management
High School Certificate - undefined
Skills
Comprehensive Cleaning & Sanitation
References
Available Upon Request
Timeline
Housekeeping Attendant
The Hazendal Hotel & Spa
07.2024 - Current
Public Area Attendant
The Victoria Falls Hotel
01.2022 - 06.2024
Cleaner
New Ambassadors Hotel
04.2019 - 12.2021
Diploma - undefined
Tourism and Hospitality Management
High School Certificate - undefined
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