Chimfwembe Mukupo

• Have expertise developing media strategies to enhance brand visibility for clients in the FMCG and Banking and Finance Space.
• Conduct market research to identify target demographics and inform media planning decisions.
• Collaborate with creative teams to ensure alignment of messaging and objectives in campaigns.
• Manage campaign execution by monitoring timelines and deliverables for multiple touch points.
• Maintain updated knowledge of industry trends and emerging technologies relevant to media planning.
• Conduct client meetings to gather requirements and present strategies and media plans for feedback.
• Create detailed reports summarizing campaign results, insights, and recommendations for improvement.
• Strengthen client relationships through regular communication and progress updates on media initiatives.
• Awarded and certified in Dentsu Media Course.

• Streamlined account reconciliation processes to enhance accuracy and reduce discrepancies.
• Managed client relationships, ensuring timely communication and satisfaction with services offered.
• Analyzed financial reports to identify trends and inform strategic planning initiatives.
• Developed training materials for new team members, fostering a culture of continuous improvement.
• Implemented efficient billing procedures to reduce outstanding receivables and improve cash flow.
• Collaborated with purchasing department to reconcile vendor invoices and facilitate payments.
• Increased account profitability by identifying areas for cost reduction without sacrificing quality or service levels.
• Collaborated with sales teams to identify new opportunities, driving revenue growth.
• Maintained comprehensive client records within CRM systems, ensuring accurate tracking of interactions and facilitating effective follow-up activities.
• Cultivated a high-performing team culture through training.

Managed credit risk and fraud assessments on all loan applications.

Underwrote new and subsequent loan applications.

Awarded Employee of the Quarter Award after closing R15 million in new business.