Chidi Joel

Delivered exceptional guest service in a vibrant, culturally themed bar and dining environment. Handled front-of-house duties including welcoming guests, managing seating, and ensuring a smooth dining experience. Supported bar operations by taking orders, serving beverages, and maintaining cleanliness and presentation standards. Collaborated with kitchen and service teams to uphold quality and efficiency, while creating a warm and authentic atmosphere for local and international customers.

Oversaw daily operations of a busy pub and grill, managing staff scheduling, inventory control, and customer service to ensure a high-quality dining experience. Led a team to meet sales targets, handled vendor relationships, resolved customer concerns, and implemented process improvements to boost efficiency and profitability.