Cheyvonne Kapp

Work History

Founder

Brand Has It

Knysna, Western Cape

06.2017 - Current

Conducted target market research to scope out industry competition and identify advantageous trends.
Developed key operational initiatives to drive and maintain substantial business growth.
Executed all digital marketing initiatives, including eCommerce marketing strategy, SEO and SEM and social media content.
Identified growth opportunities and developed initiatives to increase market share.
Developed marketing content such as blogs, promotional materials and advertisements for social media.
Obtained pricing deals, negotiated contracts and solidified beneficial agreements.
Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX and JSON coding.
Created and updated trend boards, investigated changing conditions and recommended strategic adoptions to capitalize on projected changes.
Pursued business development opportunities and fostered positive relationships with Brand Has It clients through engaging presentations.
Monitored and optimized advertising campaigns using Google, Facebook and Bing.
Maintained organized, presentable merchandise to drive continuous sales.

Administrative Manager

Biz Afrika

Richards Bay, KZN

10.2014 - 03.2017

Recommended loan approvals and denials based on customer loan application reviews.
Reviewed and edited loan agreements to promote efficiency and accuracy.
Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
Developed team communications and information for meetings.
Created plans and communicated deadlines to ensure projects were completed on time.
Developed and maintained courteous and effective working relationships.
Maintained excellent attendance record, consistently arriving to work on time.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
Trained employees in company and regulatory compliance requirements to promote conformance.
Coordinated daily cash reconciliation in high-volume location.
Upheld strict financial controls by keeping funds secure and accurately transferring monies.
Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
Originated, reviewed, processed, closed and administered customer loan proposals.

Cashier Manager

Spar Tops

Pretoria, Gauteng

02.2011 - 12.2012

Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Trained team members in successful strategies to meet operational and sales targets.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
Kept orderly and accurate accounting records by monitoring sales documentation.
Built positive relationships with customers to increase repeat business.
Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Promoted sales by merchandising products, completing recovery tasks and updating signage for special promotions.
Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.
Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
Stayed current on stock management needs by diligently inspecting deliveries, replenishing shelves and updating storage to meet current demands.
Educated customers on different promotions, spirits and wines to facilitate buying decisions.
Increased sales by offering advice on purchases and promoting additional products.

Junior Graphic Designer

Spectra Z Consulting And Design

Richards Bay, KZN

01.2009 - 09.2010

Pursued business development opportunities and fostered positive relationships with Spectra Z clients through engaging presentations.
Coordinated, created and scheduled content, designs and periodic updates to company website.
Developed creative design for marketing packages, including print materials, brochures, banners and signs.
Built corporate brands by designing cohesive looks between elements such as logos and letterheads.
Met with customers to present mockups and collect information for adjustments.
Designed website layouts, templates and unique branded looks.
Completed final touches for projects such as images sizes and font selection.
Designed graphics for websites, logos and promotions for marketing purposes.
Provided front-end website development using WordPress, Hubspot and other editing software.
Conducted testing and review of website design for responsiveness, clarity and effectiveness.
Oversaw web platform testing, troubleshooting and user sampling prior to live deployment.
Provided ongoing efficiency and security maintenance and patching on website interface to maintain viability after launch.
Converted graphic designs to usable web images using Adobe Photo Shop.
Employed coding practices based on commonly accepted standards to establish site layout and user interface.
Investigated and corrected problems with printers, copiers and other peripheral devices.
Patched software and installed new versions to eliminate security problems and protect data.
Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
Removed malware, ransomware and other threats from laptops and desktop systems.
Explained technical information in clear terms to non-technical individuals to promote better understanding.

Apprentice Mechanic

Bay Mechanics

Richards Bay, KZN

01.2008 - 12.2008

Attended all company and manufacturer training to increase knowledge.
Observed senior mechanics completing major repairs.
Operated mechanic's tools and shop equipment safely to prevent damage.
Kept personal appearance and all work areas neat and professional.
Studied manuals and repair books to increase knowledge and mechanical understanding of vehicles.
Cleared work areas of debris and organized supplies to maintain safety and appearance.
Conducted routine maintenance activities, including oil changes, tire rotations, fluid replacements and bulb changes.
Adhered to established procedures for safe disposal of motor oil and other vehicle fluids.

Summary

Overview

Work History

Founder

Administrative Manager

Cashier Manager

Junior Graphic Designer

Apprentice Mechanic

Education

Grade 12 -

Diploma - Game Development

Work Availability

Skills

Software

Timeline

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